Manager Contracts

Position Description & Qualifications

Serco is seeking a Contracts Manager with experience managing Construction Contracts and working with the Army Corps of Engineers. In this role, you will administer complex contracts and serve as a trusted resource on significant contractual matters. Successful performance will require sound independent judgment, strong business acumen, and the ability to influence outcomes through expertise, collaboration, and leadership presence.

Working with limited direction, you will contribute to the development and implementation of contract policies, procedures, methods, operating practices, and performance standards for division and program areas. You will act as a key advisor on significant contractual matters, partnering across Finance, Legal, Capture, Proposal, and Program teams to help resolve complex issues, manage risk, and support business growth across a portfolio of programs and opportunities.

Ideally looking for someone in any of the locations below to perform a hybrid work schedule 2-3 days of the week (A fully remote position may be considered):

• San Diego, CA
• Colorado Springs, CO
• Norfolk/Virginia Beach, VA
• Herndon, VA
• Charleston, SC

In this role you will:

• Serve as a trusted contracts advisor to internal leadership and Customer Contracting Officers on high-impact contractual matters across a portfolio of programs.
• Lead cross-functional coordination with Finance, Legal, Capture, Proposal, Program, and executive leadership to resolve complex contract matters, align business objectives, and support sound decision-making.
• Provide informed guidance on contractual business matters, including financial, operational, and profit and loss considerations, to support leadership decisions and portfolio performance.
• Provide contractual leadership for proposal and capture efforts, shaping contract structures, negotiation positions, and risk strategies for priority new business opportunities.
• Assess solicitation and contract risk, offering clear recommendations on compliance, risk mitigation, and business positioning for major pursuits and active programs.
• Develop negotiation strategies and lead complex negotiations involving contractual changes, claims, disputes, and key business terms with significant operational or financial impact.
• Work with different contract types, terminate, and close out contracts.
• Review and manage contractual obligations of the company to ensure that all terms and conditions are met.
• Identify changes to contract requirements and costs and lead recovery through change proposals.
• Analyze significant and/or unique contract requirements, special provisions, terms, and conditions to ensure compliance with appropriate laws, regulations, and corporate policies and business unit procedure and communicate results to team members.
• Support the identification, development, and implementation of contract policies, procedures, governance standards, and best practices to strengthen compliance, consistency, and operational effectiveness.
• Contribute to strategic initiatives and special projects that advance business objectives, improve contract operations, and enhance the overall effectiveness of the contracts function.
• Provide guidance, mentorship, and day-to-day support to less experienced contracts professionals while fostering collaboration and sharing best practices across the team.
• Partner with business and functional leadership to support contract strategy, governance, and decision-making across a portfolio of programs and opportunities.
• Identify and lead process improvement initiatives that strengthen contract management operations, internal controls, and enterprise-wide best practices.

To be successful in this role you will have:

• Ability to obtain and maintain a DoD Secret Clearance (An Active Secret Clearance Preferred)
  • U.S Citizenship
• A Bachelor’s degree in business or a related field
• A minimum of 10 years of professional experience in contracts, subcontracts, or related business functions
• Demonstrated ability to influence stakeholders, mentor less experienced professionals, and contribute to a high-performing contracts organization
• Strong analytic skills with the ability to problem solve
• Excellent oral and written communication skills
• Ability to research and understand new issues and suggest resolutions
• Ability to travel up to 10%

Desired experience and skills:

• Knowledge of U.S. government acquisition regulations or state, local, or international contracting preferred specifically FAR/DFAR
• Demonstrated ability to influence stakeholders, build strong working relationships, and drive results in a complex business environment
• Professional certification through NCMA or a college preferred

Company Overview

Serco Inc. (Serco) is the Americas division of Serco Group, plc. In North America, Serco’s 9,000+ employees strive to make an impact every day across 100+ sites in the areas of Defense, Citizen Services, and Transportation. We help our clients deliver vital services more efficiently while increasing the satisfaction of their end customers. Serco serves every branch of the U.S. military, numerous U.S. Federal civilian agencies, the Intelligence Community, the Canadian government, state, provincial and local governments, and commercial clients. While your place may look a little different depending on your role, we know you will find yours here. Wherever you work and whatever you do, we invite you to discover your place in our world. Serco is a place you can count on and where you can make an impact because every contribution matters.

To review Serco benefits please visit: https://careers.serco-na.com/us/en/what-we-offer. If you require an accommodation with the application process please email: careers@serco-na.com or call the HR Service Desk at 800-628-6458, option 1. Please note, due to EEOC/OFCCP compliance, Serco is unable to accept resumes by email.

Candidates may be asked to present proof of identify during the selection process. If requested, this will require presentation of a government-issued I.D. (with photo) with name and address that match the information entered on the application. Serco will not take possession of or retain/store the information provided as proof of identity. For more information on how Serco uses your information, please see our Applicant Privacy Policy and Notice.

Serco does not accept unsolicited resumes through or from search firms or staffing agencies without being a contracted approved vendor. All unsolicited resumes will be considered the property of Serco and will not be obligated to pay a placement or contract fee. If you are interested in becoming an approved vendor at Serco, please email Agencies@serco-na.com.

Serco is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

Pay Transparency

Our Total Rewards package includes competitive pay, performance-based incentives, and benefits that promote well-being and work-life balance—so you can thrive both professionally and personally. Eligible employees also gain access to a wide range of benefits from comprehensive health coverage and health savings accounts to retirement plans, life and disability insurance, and time-off programs that support work-life balance. Program availability may vary based on factors such as contract type, location, hire date, and applicable collective bargaining agreements.

Salary range: The range for this position can be found at the top of this posting. This range is provided as a general guideline and represents a good faith estimate across all experience levels. Actual base salary will be determined by a variety of factors, including but not limited to, the scope of the role, relevant experience, job-related knowledge, education and training, key skills, and geographic market considerations. For roles available in multiple states, the range may vary to reflect differences in local labor markets. In addition to base salary, eligible positions may include other forms of compensation such as annual bonuses or long-term incentive opportunities. Benefits – Comprehensible benefits for full-time employees (part-time employees receive a limited package tailored to their role):

• Medical, dental, and vision insurance
• Robust vacation and sick leave benefits, and flexible work arrangements where permitted by role or contract
• 401(k) plan that includes employer matching funds
• Tuition reimbursement program
• Life insurance and disability coverage
• Optional coverages that can be purchased, including pet insurance, home and auto insurance, additional life and accident insurance, critical illness insurance, group legal, ID theft protection
• Birth, adoption, parental leave benefits
• Employee Assistance Plan

To review all Serco benefits please visit: https://careers.serco-na.com/us/en/about-us.

Serco complies with all applicable state and local leave laws, including providing time off under the Colorado Healthy Families and Workplaces Act for eligible Colorado residents, in alignment with our policies and benefit plans. The application window for this position is for no more than 60 days. We encourage candidates to apply promptly after the posting date, as the position may close earlier if filled or if the application volume exceeds expectations. Please submit applications exclusively through Serco’s external (or internal) career site. If an applicant has any concerns with job posting compliance, please send an email to: careers@serco-na.com.