Manager - Data Governance - Dubai Holding Group Services

About Dubai Holding Group Services:

Group Services is Dubai Holding’s shared business services arm that provides consolidated business solutions in procurement, finance and human capital across the Group. With a commitment to talent, digital innovation and continuous improvement, it delivers best-in-class service, enhancing the Group's overall performance.

Group Services is dedicated to transforming operations, elevating service quality and cultivating specialised teams focused on excellence and innovation.

Group Services comprises of:

Group Services Procurement delivers end-to-end value through strategic sourcing, supplier management, and contracting. Enabled by advanced technology, streamlined processes, strong governance, and data-driven insights, it ensures responsible sourcing, cost efficiency, and operational excellence.

Group Services Finance manages financial transactions, budgeting, and reporting to ensure strong fiscal health and cash flow. It empowers informed decision-making through insights that drive sustainable growth and profitability.

Group Services Human Capital manages the full employee lifecycle, ensuring a smooth journey from recruitment to offboarding while fostering a culture that values and supports people—the Group’s greatest asset.

Empowering talent for the future:

Group Services’ greatest strength lies in its people; their collective capabilities serve as the driving force of the company. Dedicated to creating a vibrant talent hub where challenging the norm leads to innovation, collaboration fuels creativity and caring for people and partners cultivates strong relationships, Group Services aims to build a foundation for sustained success.

As a business that views success as a shared journey and celebrates every achievement along the way, Group Services offers the opportunity to grow, develop skills and make a meaningful impact.

Dubai Holding Group Services proudly supports a diverse portfolio of companies:

• Dubai Holding Real Estate

• Dubai Holding Entertainment

• Dubai Holding Community Management

• Dubai Holding Land Estates

• Dubai Holding Hospitality

• Dubai Holding Investments

• Dubai Holding Asset Management

Role Overview:

The Data Governance Manager/Lead is accountable for the governance, quality, and correct usage of master data within assigned data domains. The role serves as the single point of accountability

for domain-level data policies, standards, definitions, and quality thresholds, ensuring data is

accurate, consistent, compliant, and fit for business, reporting, and regulatory purposes.

This position drives the practical execution of enterprise data governance by owning domain

definitions, approving structural changes, resolving data conflicts, and ensuring adherence to

governance frameworks, SOPs, and business rules. The role works closely with business

stakeholders, Data Quality Specialists, and system teams to maintain trusted, high-quality data

across the organization.

About the Job:

Key Role and Responsibilities:

Domain Data Governance & Standards

• Define, maintain, and enforce domain-level data policies, standards, business definitions, and quality thresholds.
• Serve as the authoritative owner of data definitions, hierarchies, classifications, and attributes within the assigned domain.
• Approve structural domain changes, including new attributes, hierarchies, and classifications.
• Ensure consistency between business processes, data standards, and system configurations.

Data Ownership & Stewardship

• Act as the single point of accountability for data quality, completeness, and correct usage
• within the domain.
• Resolve cross-functional conflicts related to data definitions, ownership, or data usage.
• Facilitate governance decisions through stewardship forums and working groups.

Data Quality & Compliance

• Define and govern domain-level data quality KPIs (accuracy, completeness, timeliness, consistency).
• Monitor quality performance and drive remediation actions through Data Operations and Data Quality team.
• Drive continuous improvement initiatives to remediate recurring data quality issues.
• Ensure domain data complies with business requirements, reporting standards, audit expectations, and regulatory obligations.
• Support audits by providing governance evidence, definitions, policies, and quality standards.

Master Data Maintenance

• Design and maintain quality control frameworks to prevent invalid, duplicate, or inconsistent data.
• Review and approve exceptions and changes as required.
• Support data migration, transformation, or restructuring activities from a governance perspective.

Policies, SOPs & Knowledge Management

• Create, maintain, and approve governance policies, SOPs, and business rules for the domain
• Maintain governance documentation, business glossaries, and standard definitions
• Promote consistent understanding and correct usage of data across the organization

Stakeholder Engagement & Advisory

• Act as the domain governance authority for business, analytics, operations, and IT teams
• Provide guidance on data implications for business initiatives, reporting, and transformations
• Partner with Data Quality Specialists to define validation rules and integrity checks

Qualifications, Experiences and Skills:

Qualifications

Bachelor's degree in Information Svstems, Business, Data Management or related field.

Experience

• 5-8 years of experience in data governance, master data management or enterprise data roles
• Hands-on experience managing domain-level data definitions and quality
• Experience working in governed, audit-sensitive environments

Skills and Competencies

• Strong understanding of data governance frameworks and stewardship models
• Excellent knowledge of master data concepts and data quality management
• Strong analytical, facilitation, conflict resolution, and stakeholder engagement skills
• Strong documentation and communication skills