Manager - Emergency Management Communications

ECU Health

About ECU Health

ECU Health is a mission-driven, 1,708-bed academic health care system serving more than 1.4 million people in 29 eastern North Carolina counties. The not-for-profit system is comprised of 13,000 team members, nine hospitals and a physician group that encompasses over 1,100 academic and community providers practicing in over 180 primary and specialty clinics located in more than 130 locations.

The flagship ECU Health Medical Center, a Level I Trauma Center, and ECU Health Maynard Children Hospital serve as the primary teaching hospitals for the Brody School of Medicine at East Carolina University. ECU Health and the Brody School of Medicine share a combined academic mission to improve the health and well-being of eastern North Carolina through patient care, education and research.

Position Summary

The Manager of Emergency Management Communications for ECU Health is responsible for developing, managing, and coordinating all emergency communication strategies for all of ECU Health. This role involves developing, implementing, and facilitating comprehensive training programs on emergency communications for healthcare providers and the public, with a focus on enhancing skills and knowledge for managing emergencies effectively.

As the Manager, you will work in close collaboration with the local emergency management liaisons at ECU Health Hospitals, ECU Health Medical Group practices, ECU Health Access entities, and ECU Health Properties in the assigned region to ensure timely, accurate, and coordinated communication during emergencies, disasters, or critical incidents to protect patients, staff, and organizational assets. You will lead preparedness planning, response coordination, training, exercise, and after-action evaluations related to emergency communications.

Additionally, as the Manager, you will ensure alignment with The Joint Commission's six critical areas of emergency management Communications as well as assist in other areas including: Resource Management, Safety and Security, Staff responsibilities, Utilities management, and Clinical Operations. This position plays a key role in enhancing the systems emergency preparedness, resilience, and ability to effectively manage crises, ensuring optimal patient outcomes during both routine and emergency situations. This role reports to the System Director of Emergency Management.

Minimum Requirements

• Associate degree required (Bachelor degree preferred)
  
• 5 years of related experience in emergency management, crisis communication, or hospital operations is required
  
• ICS 100, 200, 300, 400, 700, 800 required (if not, must be obtained within six months of employment)
  
• All Hazards Incident Management Team Course (O-305) required (if not, must be obtained within twelve months of employment)

Other Information

• 40 hours per week
• Monday - Friday (8 am - 5 pm)
• Emergency activations could necessitate after hours work
• Great Benefits

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General Statement

It is the goal of ECU Health and its entities to employ the most qualified individual who best matches the requirements for the vacant position.

Offers of employment are subject to successful completion of all pre-employment screenings, which may include an occupational health screening, criminal record check, education, reference, and licensure verification.

We value diversity and are proud to be an equal opportunity employer. Decisions of employment are made based on business needs, job requirements and applicants qualifications without regard to race, color, religion, gender, national origin, disability status, protected veteran status, genetic information and testing, family and medical leave, sexual orientation, gender identity or expression or any other status protected by law. We prohibit retaliation against individuals who bring forth any complaint, orally or in writing, to the employer, or against any individuals who assist or participate in the investigation of any complaint.