Manager-Information Services

Job Description

Overview

Manager-Information Services

Our leaders shape strategic initiatives, develop passionate teams, and work to improve health outcomes. They advance our mission and exemplify excellence, compassion, teamwork and purpose in all that they do. Indiana University Health is seeking individuals who embody these values to join our Information Services leadership team in the role of Manager-Information Services. This is a Direct Hire with state-wide travel as needed.

Scope:

You will lead an Ambulatory Informatics Team and support outpatient practices.

In this role, you will collaborate with clinical operational leaders to help physicians and staff use the EMR efficiently.

By leveraging data, you will identify gaps in utilization and implement strategies to improve efficiency and proficiency.

You will also promote user adoption through training and support, streamline workflows, and foster collaboration between clinical and technology teams to enhance patient care and operational performance.

Oversees the productivity of assigned IS team and resources.

Ensures that project outcomes conform to business and clinical needs.

Demonstrates consistency & reliability in execution.

Builds a functional team and ensures that human and financial resources are effectively deployed.

Establishes metrics and tracks improvements.

Manages team members and drives the ownership mindset necessary to achieve departmental plans and direction.

Reviews and evaluates work of staff and prepares performance reports.

Key Relationships:

Reports to: Director of Information Services

Candidate Qualifications:

Bachelor's Degree preferred or equivalent experience.

Requires 5-7 years of relevant experience in IS and/or management role.

Requires knowledge in business or clinical applications and supporting technology.

Requires a demonstrated fundamental understanding of project accounting and financial management.

Requires an understanding of general Information Management roles, responsibilities, and best practices.

Some combination of the following certifications/coursework is preferred: PMP, ITIL, Six-Sigma/continuous improvement/quality training, Agile Methodologies, CCNA, VCP, CISA, CISSP, or vendor-specific SAN/NAS training.

Strong working skills with MS Office tools such as Word, Excel, PowerPoint, Visio, etc. is preferred.

Preferred experience with contractor and vendor management

Indiana University Health is unlike any other healthcare system and we're looking for team members who share the things that matter most to us. IU Health leaders play a crucial role in advancing the mission of our organization and inspiring teams to make a meaningful difference in the lives of patients. As one of Indiana’s largest employers and the most comprehensive medical system in the state, our vision is to lead the transformation of healthcare through quality, innovation and education, and make Indiana one of the nation’s healthiest states.

IU Health is the largest health system in Indiana with nearly 40,000 team members, 15 hospitals and $8.64 billion in operating revenue. The system’s programs in cancer, cardiovascular, neuroscience, orthopedics, pediatrics and transplants have received national recognition for quality patient care. IU Health, in partnership with the Indiana University School of Medicine, bring together highly skilled physicians, researchers, and educators into close collaboration to provide world-class care for children and adults and improve the health of patients and communities across Indiana.

Indiana University Health is dedicated to a fair hiring process and is committed to equal opportunity and nondiscrimination for all individuals, regardless of age, color, disability, ethnicity, marital status, national origin, race, religion, gender identity, expression, sexual orientation, or veteran status.

We are an equal opportunity employer. IU Health does not discriminate on the basis of race, color, religion, sex, sexual orientation, age, disability, genetic information, veteran status, national origin, gender identity and/or expression, marital status or any other characteristic protected by federal, state or local law. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

Indiana University Health is Indiana’s most comprehensive health system, with 15 hospitals and nearly 40,000 team members serving Hoosiers across the state. Our partnership with the Indiana University School of Medicine gives our team members access to the very latest science and the very best training, advancing care for all. We’re looking for team members who share the things that matter most to us. People who are inspired by challenging and meaningful work for the good of every patient. People who are compassionate and serve with a purpose. People who aspire to excellence every day. People who are always ready to apply themselves.

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