Manager IT Sales

An IT account manager’s responsibilities include:

• Expanding the initial partnership by promoting growth through complementary sales and related offerings.
• Coordinating and facilitating exchanges between the customer, the sales team and customer service. The IT account manager will orchestrate meetings, propose solutions, submit proposals and actively participate in the presentation of these proposals.
• Maintaining an ongoing relationship by renewing contracts and ensuring full customer satisfaction.

In short, IT account managers are responsible for engaging customer loyalty, whatever the sector of their activity.

An account manager for IT projects at Peopleclick Group, for example, will be responsible for maintaining regular communications with customers, assessing user satisfaction, presenting infrastructure assessments in collaboration with the technical team, suggesting technological improvements and promoting new services.

The IT account manager also acts as an intermediary between customers and technical teams, helping to manage IT projects by managing communication between parties and collaborating on planning. They also participate in meetings with current and potential customers, and are responsible for preparing service offers and bids, and renewing service agreements.

Job Type: Full-time

Pay: BD300.000 - BD600.000 per month