Manager Labor Engineering

Position Purpose:

The manager of Labor Engineering will lead and develop a team of associates responsible for understanding labor impacts on the overall store experience. This role will drive effective staffing within our stores by understanding and utilizing insights related to operational processes, and working to optimize staffing with activity needs in our stores. This position collaborates cross functionally within Store Operations, Finance and other areas, and is responsible for supporting the largest controllable expense within Home Depot.

Key Responsibilities:

• 40% - Create a strategic vision for future labor usage, models and processes - Provide strategic support for enterprise goals and objectives to ensure solutions that improve labor allocation. Lead, develop and direct work for a team of Analysts and Sr. Analysts, providing clear direction and support for team members to navigate ambiguity while ensuring analytical output and process improvement. Drive strategic vision for understanding future labor usage and operational process changes within the business. Support Enterprise strategic goals, objectives, and projects.
• 20% - Ensure strong education of business impacts and performance drivers within the labor departments - Support end users and business partners with problem resolution and insight into business trends. Design, develop and implement analytical solutions that best optimize labor within our stores while matching the needs of the business.
• 40% - Improve Labor and business decisions that drive productivity in stores - Identify new and different ways of providing analytical output and process improvements. Identify innovative ways of providing analytical support to client group and leaders
• 
  Direct Manager/Direct Reports:

• Direct and indirect reports typically include 2-5 Business Analysts.
• Typically requires frequent persuasion or influencing of others. Usually assigns and reviews work of others.
• Typically procedures for analyzing situations and making conclusions are very diverse.
• Typically considers among many different options or procedures when solving problems.
• Typically, once given general assignments, determines priorities and defines what should be done and how to do it.

Travel Requirements:

• Typically requires overnight travel less than 10% of the time.

Physical Requirements:

• Most of the time is spent sitting in a comfortable position and there is frequent opportunity to move about. On rare occasions there may be a need to move or lift light articles.

Working Conditions:

• Located in a comfortable indoor area. Any unpleasant conditions would be infrequent and not objectionable.
• Under constant pressure to continuously meet tight deadlines, demanding quotas and/or must regularly deal with difficult situations.

Minimum Qualifications:

• Must be eighteen years of age or older.
• Must be legally permitted to work in the United States.

Preferred Qualifications:

• Proficient in: Microsoft Office Suite including Excel, Powerpoint, Project, and Word.
• Experience conducting time studies and the development of engineered performance standards
• Demonstrated ability to collaborate and work effectively with cross-functional teams
• Ability to develop and apply advanced mathematical/statistical techniques
• Ability to draw accurate conclusions from financial documentation
• Ability to convey complex or technical ideas and processes in easy-to-understand terms to diverse audiences
• Excellent written and verbal communication skills
• 3 years of retail experience or process management in related area
• Minimum Education:
• The knowledge, skills and abilities typically acquired through the completion of a bachelor's degree program or equivalent degree in a field of study related to the job.

Preferred Education:

• No additional education

Minimum Years of Work Experience:

• 5

Preferred Years of Work Experience:

• No additional years of experience

Minimum Leadership Experience:

• None

Preferred Leadership Experience:

• None

Certifications:

• None

Competencies:

• Strong business, functional and/or store knowledge for their area of responsibility
• Leadership and management experience preferred
• Strong operations, retail and/or field experience required
• Ability to partner/communicate well with the field/stores
• High sense of urgency in responding to field needs
• Strong big picture; strategic thinking skills
• Strong quantitative skills such as statistics and data analysis.