Manager - Legal Operations (US)

Elevate is recruiting a Manager - Legal Operations to maintain a complete and consistent experience for our large customer who engage in legal operations across multiple workstreams.

Specifically, the Manager - Legal Operations will

• Work directly with our customers to develop solutions related to legal spend management, technology implementations, and process improvements.
• Manage the delivery of legal spend management services, and specific attention related to managing escalations and coordinating with our broader legal operations team.
• Work closely with executives of our customer to expand and build a relationship.
• Support our existing team in redesigning and improving processes.
• Support new technology implementations.
• Manage data and reporting for the customer, including budgeting and financial reporting.
• Help identify, design, and implement processes and tolls for better managing the legal department.
• Assist with various legal ops/admin tasks.

Experience

• 10+ years' experience in a law firm or in-house legal environment involving operations management, pricing, billing, scoping, and managing significant legal services.
• Experience managing people.

Skills for Success

• Ability to quickly develop functional expertise across all Legal Operations services.
• Have experience managing large teams.
• Ability to maintain a high level of customer service, communication, and cultural fit with strategic customers.

Technical Skills

• Advanced knowledge of Excel, including pivot tables, VLOOKUP, and conditional formatting.
• Advanced Outlook skills, including an ability to manage multiple Outlook calendars across different time zones.
• Experience with eBilling management software.

Qualifications

• Bachelor's degree required.
• Advanced degree preferred.

Compensation

• The pay rate for this role is $90,000-115,000/year based on job-related skills, experience, level, and location. In addition, Elevate offers full-time employees a comprehensive benefits package and PTO.

Company Information

Elevate is a law company. We provide software and services for the intersection of business and law. Our legal, business, and technology professionals offer practical ways for global law departments and law firms to improve efficiency, quality, and business outcomes.

Our most recent achievements and distinctions include:

• Certified as one of the UK’s Best Workplaces® for Development 2025 by Great Place to Work®
• Certified as a Great Place to Work® 2025 in the US, UK, India, and Philippines
• For the tenth consecutive year, in 2025, Chambers & Partners named Elevate as a Top global services provider, ranking us as Band 1 (highest ranking) in all applicable categories (Contract Lifecycle Management, Litigation Services, and Flexible Legal Staffing) and as an Alternative Legal Service Provider in Asia-Pacific
• Newsweek named Elevate one of ‘America’s Greatest Workplaces in Professional Services’ for 2025 and previously awarded it the highest rating in the ‘America’s Greatest Workplaces for Diversity’ and ‘America’s Greatest Workplaces for 2024’ lists
• For the fourth year in a row, Elevate’s integrated law firm is designated as a top law firm in Commercial Litigation in the 2024 edition of Best Lawyers/US News & World Report Best Law Firms
• Elevate named a top ALSP in Asia by Thomson Reuters’ Asian Legal Business in 2024
• Winner, Inc. 5000 Fastest-Growing Private Companies: 2022, 2021, 2020, 2018, 2017, and 2016
• Co-winner, 2022 Financial Times Collaborative Innovation Award for Industry Impact

Learn more at: https://elevate.law
See more jobs at: https://elevate.law/careers/
Follow us on social media:
https://www.linkedin.com/company/elevate-services
Follow our Flexible Legal Resourcing Community https://www.linkedin.com/company/elevate-flexible-legal-resourcing/

All qualified applicants will be considered for employment and will be treated equally during the process, regardless of race, color, religion, gender, gender identity, gender expression, sexual orientation, national origin, genetics, disability, age, veteran status, or any other characteristic protected by law.