Manager - Medical Services (Medical Superintendent)

Key Responsibilities:

Clinical Governance & Patient Care

• Ensure delivery of safe, ethical, evidence-based, and patient-centric care across all departments.
• Coordinate with HODs and clinical leaders to standardize care protocols and clinical audits.
• Monitor clinical outcomes and patient safety indicators (e.g., mortality, infection rates, near-miss events).
• Lead morbidity and mortality meetings and oversee clinical reviews.

Hospital Administration

• Supervise day-to-day operations of medical and paramedical departments.
• Ensure optimal resource utilization, including beds, ICU, diagnostics, and operation theatres.
• Facilitate medical staff scheduling, leave planning, and contingency planning.
• Ensure coordination between clinical and non-clinical departments (nursing, pharmacy, diagnostics, etc.)

Regulatory Compliance & Accreditation

• Ensure compliance with the Clinical Establishments Act, MCI/NMC guidelines, Biomedical Waste Rules, PCPNDT, and local health laws.
• Lead the hospital’s efforts for NABH, NABL, and other quality accreditations.
• Ensure maintenance of statutory records, licenses, and certifications.

Medical Staff Management

• Supervise medical workforce credentialing, privileging, and performance evaluation.
• Facilitate recruitment, onboarding, and mentoring of doctors and consultants.
• Address grievances and disciplinary issues related to clinical staff.
• Organize Continuing Medical Education (CME), training, and skill development programs.

Liaison & Representation

• Act as the hospital's medical spokesperson when needed.
• Interface with government authorities, medico-legal entities, insurance TPAs, and other healthcare providers.
• Handle medico-legal cases and coordinate with legal teams as required.

Key Competencies:

• Leadership & people management
• Decision-making under pressure
• Strategic thinking and operational execution
• Knowledge of healthcare regulations and hospital accreditation
• Excellent communication and conflict-resolution skills

Educational Qualification:

• MBBS with MD (Hospital Administration) or MHA or MBA in Hospital Management
• A minimum of 3 years experience in handling Medical Services is a must
• Should be able to commute or relocate to the location(Yelahanka, Bangalore)
• Should be able to join within 30 days

Job Type: Full-time

Pay: ₹1,200,000.00 - ₹1,800,000.00 per year

Benefits:

• Cell phone reimbursement
• Health insurance
• Leave encashment
• Provident Fund

Ability to commute/relocate:

• Bengaluru, Karnataka: Reliably commute or planning to relocate before starting work (Required)

Application Question(s):

• Current CTC
• Expected CTC
• Notice Period

Education:

• Master's (Required)

Experience:

• Medical administration: 3 years (Required)

Language:

• English, Kannada, Hindi (Preferred)

License/Certification:

• KMC / NMC registration (Required)

Work Location: In person