Manager of InsurTech & Innovation

Job Overview

This role is conducted within the vision, mission, and strategic plan of the Insurance Authority. Reporting to the Director of Sector Development, the Manager of InsurTech & Innovation steers the full lifecycle of the Authority’s sandbox and pilot portfolio, translating strategic innovation objectives into disciplined execution. The role orchestrates cross-functional collaboration with start-ups, vendors, and internal governance functions to launch, monitor, and scale technology experiments that advance market competitiveness and regulatory modernization. By embedding rigorous data, risk, and knowledge-management practices, the Manager safeguards compliance while generating actionable insights that inform enterprise decision-making. Ultimately, the position accelerates time-to-value for breakthrough insurance solutions, strengthens stakeholder confidence, and catalyzes continuous improvement across all lines of business.

Responsibilities and Tasks

• Manage the end-to-end tracking calendar for InsurTech sandbox experiments, ensuring milestones, risk logs, and exit criteria are updated in the Innovation Management System. Coordinate onboarding activities for start-ups, including NDA issuance, access provisioning, and orientation to IA technical standards.
• Resolve routine exceptions—such as data-feed latency or user-access issues—by liaising with IT operations and escalating unresolved cases to the Expert level.
• Collect, validate, and upload performance KPIs, adoption metrics, and budget burn-rates into the divisional dashboard every month.
• Prepare concise progress briefs for submission to the Manager before monthly Sector Development review meetings.
• Maintain a searchable repository of experiment results, ensuring metadata tagging aligns with IA’s Knowledge-Management Taxonomy.Act as primary day-to-day contact for sandbox participants, clarifying IA procedural queries and facilitating timely document exchanges.
• Coordinate with Finance & Procurement to initiate purchase orders, follow up on invoice status, and verify deliverables against contracted scope.
• Support Directors in adjacent lines of business by providing pilot summaries and scheduling demo sessions that illustrate cross-functional applicability.
• Ensure all sandbox activities adhere to IA cyber-security, data-privacy, and sector-specific regulatory requirements, flagging potential breaches to the Compliance function. Document lessons learned after each experiment, conduct root-cause analysis on failed test cases, and recommend process tweaks to the Manager for approval.
• Coach newly on-boarded Specialists on IA innovation workflows, templates, and quality-control checkpoints, fostering a culture of operational excellence.
• Manage/Own departmental strategic planning, budgeting, staffing, and workforce management to ensure cohesive and efficient InsurTech & Innovation operations aligned with IA’s strategic framework.
• Perform other job duties as assigned.

Job requirements

Educational Qualifications (required)

• Bachelor’s degree in business administration, Finance, Economics, Insurance, Strategic Management, or related field
• Master’s degree preferred

Certifications (required)

• Relevant Professional Certificate is preferred

Experience

• 8+ years with bachelor’s degree, 6+ years with master’s degree
• Position relevant experience is required.
• 2+ years in leadership roles (preferred).

Competencies

• Strategic Vision
• Driving Change
• Stakeholder Management
• People Enablement
• Risk and Crisis Management