Manager, Program Management, Data Center Infrastructure, Cloud Supply Chain

About the job

A problem isn’t truly solved until it’s solved for all. That’s why Googlers build products that help create opportunities for everyone, whether down the street or across the globe. As a Program Manager at Google, you’ll lead complex, multi-disciplinary projects from start to finish — working with stakeholders to plan requirements, manage project schedules, identify risks, and communicate clearly with cross-functional partners across the company. Your projects will often span offices, time zones, and hemispheres. It's your job to coordinate the players and keep them up to date on progress and deadlines.

As a Program Manager Lead at Google, you lead complex, multidisciplinary projects. You plan requirements with customers (mainly stakeholders) and own projects and capacity delivery for the operations teams. This includes managing project schedules, identifying risks (escalation management), and clearly communicating goals to project stakeholders. Your projects often span multiple locations, time zones, and it's your job to keep all the stakeholders coordinated on the project's progress and deadlines.

The Data Center Operations Fleet PMO facilitates and meets customers' needs by enabling Google’s Global Data Center Operations to deliver capacity securely, reliably and optimizing fleet lifecycle operations.

Our mission is to facilitate Google’s Global Data Center and server operations team. We drive operational excellence through the consistent and predictable delivery of fleet deployment, operations and maintenance programs. Our team serves as Data Center PM authority on fleet deployment, operations programs and project delivery. We maintain full oversight of the overall fleet lifecycle portfolio. We keep Data Center and Global Server Operations leadership team and the overall TI & Data Center community informed.

Behind everything our users see online is the architecture built by the Technical Infrastructure team to keep it running. From developing and maintaining our data centers to building the next generation of Google platforms, we make Google's product portfolio possible. We're proud to be our engineers' engineers and love voiding warranties by taking things apart so we can rebuild them. We keep our networks up and running, ensuring our users have the best and fastest experience possible.

The US base salary range for this full-time position is $147,000-$216,000 + bonus + equity + benefits. Our salary ranges are determined by role, level, and location. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. Your recruiter can share more about the specific salary range for your preferred location during the hiring process. Please note that the compensation details listed in US role postings reflect the base salary only, and do not include bonus, equity, or benefits. Learn more about benefits at Google.

Responsibilities

• Leader management of the service delivery team, responsible for pre-deployment, deployment and end of life delivery of capacity (IT infrastructure) across Google data centers.
• Lead and present business reviews, program level meetings, and manage escalations (coordinating cross functional stakeholders) with senior management and leadership teams.
• Coach and develop the team (including individual career development), set team level direction, OKRs, expectations and responsibilities, providing guidance and feedback on individual team member's execution and performance.
• Deliver effective execution at scale involving multi-project programs, day to day site operations engagement and escalation management.
• Act as a global lead for key programs where required that deliver significant business impact, expected to work collaboratively with globally distributed contributors (across multiple time zones).