Manager Project Management Office

Summery:

The PMO (Project Management Office) Manager will be responsible for establishing, developing, and leading the PMO to ensure projects and programs are delivered in alignment with the organization’s strategic objectives. This role requires a strong background in project and program management, governance, and stakeholder engagement. The PMO Manager will oversee project performance, implement best practices, and build the capabilities needed to deliver value across the portfolio.

1. PMO Governance & Framework

• Develop, implement, and maintain the PMO framework, methodologies, templates, and best practices.
• Establish governance processes to ensure accountability, transparency, and alignment with corporate strategy.
• Define and monitor project management KPIs, standards, and reporting mechanisms.

2. Portfolio & Program Management

• Manage the organizational project portfolio, including prioritization, resource allocation, and budget control.
• Oversee planning, execution, and monitoring of programs and projects to ensure alignment with business goals.
• Identify and mitigate risks, escalate critical issues, and ensure benefits realization across projects.

3. Project Delivery Support

• Provide guidance, tools, and coaching to project managers and cross-functional teams.
• Ensure methodologies (Agile, Waterfall, or Hybrid) are applied consistently and effectively.
• Facilitate project status reviews, post-project evaluations, and lessons learned to drive continuous improvement.

4. Corporate Excellence & Transformation Support

• Lead or support corporate excellence initiatives that enhance efficiency, effectiveness, and service quality.
• Collaborate with the Strategy department to align project outcomes with organizational priorities and strategic objectives.
• Integrate Lean, Six Sigma, or other improvement approaches into PMO practices.

5. Change Management & Stakeholder Engagement

• Develop and execute change management strategies to support the adoption of new systems, processes, and ways of working.
• Engage stakeholders across all levels through communication plans, workshops, and training.
• Act as a central point of contact for project performance reporting and senior management decision-making.

Qualifications & Experience

• Education: Bachelor’s degree in Business Administration, Project Management, IT, Engineering, or related field (Master’s preferred).
• Certifications: PMP, PRINCE2, or equivalent required; Lean/Six Sigma and Agile certifications desirable.
• Experience: 6+ years in project/program management with at least 3–5 years in a PMO or managerial role.
• Proven track record in establishing/leading PMOs, managing complex portfolios, and supporting organizational transformation.
• Experience in developing Microsoft Power BI dashboards.

Key Competencies

• Strategic and analytical thinking.
• Strong leadership and people management.
• Excellent communication and stakeholder management.
• Ability to manage competing priorities and work under pressure.
• Proficiency in project management tools (MS Project, Primavera, Jira, etc.) and Microsoft Office Suite.