Quality Assurance Manager

The Manager, QA – Supply Chain will oversee and implement quality assurance systems and compliance programs across the poultry supply chain, from live bird sourcing to processing, packaging, and distribution. This role ensures product quality, food safety, regulatory compliance, and supplier performance, supporting the company's commitment to deliver safe, high-quality poultry products.

Key Responsibilities:

Quality Assurance Oversight

• Develop, implement, and maintain QA systems across all supply chain stages (farms, feed mills, hatcheries, processing plants, cold chain, and logistics).
• Monitor quality performance metrics (e.g., rejection rates, audit scores, customer complaints).
• Lead investigations into quality deviations, non-conformances, and root cause analyses.

Supply Chain Integration

• Collaborate with procurement, logistics, and production teams to ensure quality standards are upheld at each supply point.
• Evaluate and audit third-party suppliers, transporters, and cold storage vendors.
• Ensure traceability systems are in place and functional throughout the poultry supply chain.

Food Safety & Compliance

• Ensure compliance with national and international food safety standards (e.g., HACCP, ISO 22000, GMP, HALAL).
• Lead internal audits and coordinate external audits by regulators or certification bodies.
• Ensure compliance with veterinary, feed, and processing regulations related to poultry products.

Team Leadership & Training

• Manage QA inspectors or officers across supply chain nodes.
• Conduct training programs for supply chain staff on hygiene, safety, and quality best practices.
• Promote a culture of continuous improvement and food safety awareness.

Data Management & Reporting

• Maintain QA documentation and prepare regular reports on quality trends and KPIs.
• Work with IT and operations teams to implement digital quality tracking and traceability tools.
• Support crisis management with data and corrective action plans in case of product recalls or safety alerts.

Qualifications:

• Bachelor’s degree in food science, Veterinary Science, Poultry Science, Microbiology, or related field.
• Advanced certification in HACCP, ISO 22000, or Six Sigma is preferred.
• Minimum 7–10 years’ experience in quality assurance in the poultry or food processing industry, with at least 3 years in a leadership role.
• Strong knowledge of poultry farming, feed, processing, cold chain logistics, and food safety regulations.

Key Competencies:

• Strong analytical and problem-solving skills
• Excellent leadership and team management capabilities
• Knowledge of poultry-specific hazards and contamination control
• Understanding of logistics and cold chain management
• Proficient in QA software and reporting tools
• Effective communication and stakeholder management skills