Manager- Projects

Job Purpose

The Manager – Project is responsible for ensuring the successful delivery of Facilities Management (FM) services to clients. This includes planning and executing FM operations, managing resources and budgets, maintaining quality and safety standards, and driving client satisfaction.

This role oversees large-scale projects (200 - 300+ employees) and serves as the custodian of the project contract and budget, ensuring compliance, performance, and continuous improvement.

Key Responsibilities

• Develop and execute strategic plans for FM service delivery aligned with client objectives.
• Lead and manage day-to-day operations of hard and soft services , ensuring optimal efficiency.
• Prepare and review project reports, KPIs, and progress updates.
• Manage project budgets, monitor costs, and implement cost-optimization initiatives.
• Oversee vendor and subcontractor performance, ensuring compliance with SLAs and quality standards.
• Plan procurement requirements in coordination with the Procurement Department.
• Implement risk management plans and quality assurance systems.
• Ensure compliance with health, safety, and environmental regulations .
• Foster strong client relationships , addressing feedback and ensuring satisfaction.
• Promote innovation, automation , and sustainability initiatives within FM operations.
• Collaborate with HR for workforce planning, training, and performance evaluations.
• Drive a culture of continuous learning, teamwork, and operational excellence .
• Benchmark FM operations against industry best practices to ensure competitiveness.
• Integrate digital solutions and process automation to enhance operational efficiency.

Key Skills & Competencies

• Facilities Management Expertise: In-depth understanding of FM operations, including both hard and soft services (cleaning, housekeeping, landscaping, hospitality, etc.).
• Project Leadership: Proven ability to lead engineers, supervisors, and technicians to deliver large-scale FM projects on time and within budget.
• Technical Proficiency: Strong grasp of mechanical, electrical, and civil systems, preventive maintenance, and asset management.
• Team Management: Ability to inspire and manage large, diverse teams while promoting collaboration.
• Problem Solving: Excellent analytical and troubleshooting skills for technical and operational challenges.
• Financial Acumen: Strong budget management and cost-control capabilities.
• Client Relationship Management: Excellent interpersonal and communication skills to manage clients, vendors, and stakeholders.
• Compliance & Safety: Knowledge of QHSE standards , regulatory requirements, and sustainability practices.
• Planning & Organization: Skilled in project scheduling, resource allocation, and prioritization.
• Digital & Process Innovation: Ability to integrate technology for automation and efficiency improvement.

Qualifications

• Bachelor’s degree in Mechanical or Electrical Engineering
• Professional certifications in Project Management or Facilities Management (e.g., PMP, IFMA, BIFM) are preferred.