Manager – Retail Sales and Strategy

Job Title

Manager – Retail Sales and Strategy

Job Description Summary

Job Description

Key Result Area

Pitch development and management

• Collaborate with senior business leaders to develop high-impact client pitch decks and presentation materials for the APAC retail team
• Support client-facing solution development by preparing tailored presentation materials aligned with client objectives and business needs.
• Translate complex research data and insights into clear, visually appealing charts, graphs, and infographics for client presentations.
• Assist in structuring content and narratives that effectively communicate business solutions to diverse client stakeholders.
• Organize and manage a centralized repository of research reports, market databases, presentation templates, and past pitch decks for efficient project execution.
• Ensure all deliverables meet rigorous standards of accuracy, professionalism, and brand consistency to enhance client engagement and trust

Research and database management

• Conduct comprehensive market research using online sources, secondary data, and cross-border intelligence to analyze retail trends and opportunities.
• Analyse data from internal CRM databases to identify key accounts and client relationships
• Monitor and analyze retail real estate supply trends, consumer behavior, and occupier strategies across international markets with a focus on APAC.
• Develop and maintain knowledge of international retail property market dynamics, including market entry strategies, store formats, and sector-specific challenges.
• Work collaboratively across transactions, research, valuations, and consulting teams to integrate data and insights into cohesive client proposals.

Other

• Proactively review workplace systems / processes to innovate and continuously improve the business performance and workplace experience
• Performs other duties as requested by your direct manager
• Occasional requirement to work extended hours during peak times or to assist with major functions/events
• Development of operational standards / playbooks / operating manuals for all aspects of the business

General Responsibilities

• Articulate and live the Cushman & Wakefield culture, model organisational values and required behaviour and hold others (employees and peers) accountable for their actions by identifying and acting on behaviour which is inconsistent with agreed standards
• Comply with all Cushman & Wakefield systems that are in place to meet the health and safety obligations of the organisation
• Work safely and avoid placing yourself or anyone else’s health and safety at risk by your acts or omissions
• Comply with Cushman & Wakefield Environmental policies and adhere to procedures and work instructions that are relevant to your activities
• Actively participate within a community or practice group by sharing information and strategies that result in the best outcomes for the client and Cushman & Wakefield
• Understand the Cushman & Wakefield brand and expertise of services delivered to ensure all opportunities to provide a full-service offer to clients and staff is available
• Comply with Cushman & Wakefield policy

Background & Experience

• Key Skills & Competencies:
  • Market research, Retail real estate, Cross-border analysis, Presentation design, Data visualization, Client solutions, Business writing, Stakeholder communication, Team collaboration, Project coordination

Qualifications & Technical Skills

Occupation specific capabilities:

• Attention to Detail
• Planning & Organization
• Time Management
• Communicate Effectively
• Experience in retail research
• Report writing
• Proficiency in PowerPoint and visualization tools
• Proficiency in excel and analytical tools
• strong analytical and research skills

Organisational Core capabilities:

• DRIVEN: We celebrate determination. Our intrinsic motivation, proactiveness, and service attitude outperform expectations for our colleagues, clients, and communities.
• RESILIENT: We tackle challenges with grit. We navigate uncertainty with courage and adapt to deliver impactful outcomes.
• INCLUSIVE: We value curiosity and collaboration. We seek out different perspectives, listen actively and turn feedback into solutions.
• VISIONARY:
  We foster forward thinking. Our continuous quest for improvement is guided by our desire to design a better future for our colleagues, clients and communities.
• ENTREPRENEURIAL:
  We act like owners. We are resourceful, creative, and agile, and we balance competing needs to create impactful solutions for the real estate industry.

DRIVEN: We celebrate determination. Our intrinsic motivation, proactiveness, and service attitude outperform expectations for our colleagues, clients, and communities.

Executives

• Strategically connects team initiatives to the company’s mission and client success, communicating the value of these actions both internally and externally.
• Identifies and dismantles barriers to progress, ensuring the team has the momentum and support needed to deliver on commitments.
• Engages with stakeholders to forge strong alignments, facilitating the delivery of innovative solutions that propel the organization forward.

RESILIENT: We tackle challenges with grit. We navigate uncertainty with courage and adapt to deliver impactful outcomes.

Executives

• Seizes opportunities in uncertain times, aligning team actions with broader organizational goals and client needs.
• Ensures organizational agility by seeking and encouraging alignment across different teams during change.
• Models resilience by focusing on strategic goals, enabling the organization to navigate and grow through adversity.

INCLUSIVE: We value curiosity and collaboration. We seek out different perspectives, listen actively and turn feedback into solutions

Executives

• Ensures the implementation of diverse and equitable processes within their remit, aligning with strategic inclusion goals.
• Serves as a trusted advisor by representing and advocating for many perspectives in decision-making forums.
• Cultivates a community where teams are encouraged to engage in reflective practices and contribute to the greater good of society.
• Leads by example in incorporating a growth mindset, sharing knowledge and opportunities broadly, and promoting cross-functional collaboration without immediate self-interest.

VISIONARY: We foster forward thinking. Our continuous quest for improvement is guided by our desire to design a better future for our colleagues, clients and communities.

Executives

• Establishes forward-thinking processes and policies that are in harmony with the evolving vision of the organization.
• Recognized as an internal expert, contributing thought leadership on key topics that shape the organization's future.
• Champions initiatives that connect the organization's vision with community advancement and public service.
• Demonstrates servant leadership by guiding the organization to prioritize the well-being and growth of internal and external communities.

ENTREPRENEURIAL: We act like owners. We are resourceful, creative, and agile, and we balance competing needs to create impactful solutions for the real estate industry.

Executives

• Leads by example in taking initiative and championing projects that address market trends and client needs.
• Displays a strong bias for action by quickly mobilizing resources and support for initiatives.
• Assumes accountability, celebrating achievements, and instituting a learning culture from various outcomes.
• Empower others to take charge of initiatives, ensuring a culture where entrepreneurial thinking is valued at every level.

INCO: “Cushman & Wakefield”