Manager - Stakeholder Management

Job Purpose:

The job holder will be responsible for executing comprehensive stakeholder engagement activities including building and maintaining strong relationships with key stakeholders ensuring organization's long-term success.

Key Responsibilities:

CEO Business Support & Action Management:

• Attend meetings with the CEO, capture key discussions, document decisions, and prepare detailed action lists.
• Own and manage the CEO’s action list, ensuring timely follow-up with relevant departments and stakeholders.
• Provide the CEO with regular status updates, highlighting progress, delays, and critical issues requiring attention.
• Draft high-quality reports, briefs, and presentations to update the CEO and senior leadership and management on business progress and key issues / challenges.
• Conduct initial analysis on financial, technical, or operational matters to support informed decision-making.
• Lead and manage special projects delivering comprehensive solutions from initiation to completion including spearheading key tasks like due diligence, historical and current document review, commercial assessments, and contract review.
• Anticipate CEO requirements by proactively gathering and organizing relevant data, documents, and insights.
• Identify opportunities that will support the Company in meeting / exceeding targets across each of the Company scorecard metrics.
• Monitor stakeholder activity/progress to ensure that targets are met/exceeded.

Stakeholder Relations & Representation:

• Represent the CEO in meetings and engagements with key stakeholders (e.g., Intercompany and Vertical, Management, government authorities, VIP clients, investors, consultants).
• Build and maintain strong, professional relationships with stakeholders to facilitate smooth collaboration and foster trust.
• Act as a point of contact for stakeholder inquiries, ensuring timely and accurate communication aligned with the CEO’s priorities.
• Support the CEO in preparing for high-level stakeholder meetings, including briefing notes, dossiers, and follow-up reports.

Communication & Coordination:

• Ensure consistent and timely communication of CEO directives to internal departments.
• Coordinate with internal teams (Finance, Development, Delivery, C&P, Legal, Operations, etc.) to consolidate updates and deliverables for the CEO.
• Facilitate cross-departmental collaboration to ensure business objectives are achieved on schedule.
• Maintain a confidential and well-organized filing system (digital and physical) of CEO office documentation.
• Prepare internal and external correspondences (email, formal letters) to initiate or respond to matters raised by key internal and external stakeholders.