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Uttar Tola, India
Manager
Position Title: Manager – Process & Service Excellence
Reports to (Responsibility Level): Service Delivery Leader/ Senior Manager
Supervises: NA
Global Grade:
GG 11
Complexity: T5C5
Position Summary
As part of global Process and Service Excellence team, execute business process re-engineering projects in Operations/ Corporate Functions domain. Create an impact for the business by enhancing customer centricity, improving efficiency and effectiveness, and optimizing cost within Operations
Job Responsibilities
As part of global transformation team:
As part of GSS Transformation Practices
Education, Technical Skills & Other Critical Requirement
Education
Graduation from a tier 1-2 institute, preferably MBA
Experience
(In Years)
Technical Skills
Functional Skills
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