Manager / Team Lead - US Logistics

Krosland is provides transport and 3PL logistics solutions headquartered in Mohali district. As a flexible and dedicated logistics partner, we collaborate closely with our clients to deliver customized solutions that drive efficiency, reliability, and measurable value in their business operations.

Position: Logistics Freight Broker Manager / Team Lead
Location: Mohali District
Employment Type: Full-time, On-site

Role Overview
We are seeking an experienced Logistics Freight Broker Manager / Team Lead to oversee and manage our freight brokerage operations. This position is responsible for leading day-to-day operations, ensuring seamless dispatch activities, delivering exceptional customer service, and managing key accounts. The ideal candidate will demonstrate strong leadership, operational expertise, and the ability to build and maintain long-term business relationships.

Key Responsibilities

• Manage and oversee daily freight brokerage operations to ensure efficiency and compliance.
• Drive business growth by identifying, pursuing, and securing new sales opportunities
• Supervise dispatch activities and ensure timely execution of shipments
• Develop and maintain strong relationships with clients and carriers
• Lead account management efforts, ensuring service excellence and client satisfaction
• Provide leadership and guidance to the brokerage team, fostering a high-performance culture
• Identify opportunities for process optimization and operational improvements
• Support strategic decision-making to achieve organizational goals and growth objectives

Qualifications

• Proven experience in freight brokerage, logistics.
• Strong expertise in brokerage operations, dispatching, customer service, and account management
• Excellent communication, negotiation, and interpersonal skills
• Demonstrated leadership and organizational abilities with a results-driven mindset
• Strong problem-solving and decision-making capabilities

Job Types: Full-time, Permanent

Pay: ₹50,000.00 - ₹100,000.00 per month

Benefits:

• Paid sick time

Experience:

• Manager / Team Lead - US Logistics: 3 years (Required)

Language:

• English (Required)

Work Location: In person