Manager Technical , Operations and Transition

JLL supports the Whole You, personally and professionally.

Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology to our clients. We are committed to hiring the best, most talented people in our industry; and we support them through professional growth, flexibility, and personalized benefits to manage life in and outside of work. Whether you’ve got deep experience in commercial real estate, skilled trades, and technology, or you’re looking to apply your relevant experience to a new industry, we empower you to shape a brighter way forward so you can thrive professionally and personally.

JOB DESCRIPTION
Position Overview
Title: Manager Technical, Operations and Transition

Business Unit: Corporate

Reporting to: Regional Head South

Key Stakeholders: Branch Heads/Operations Lead

Key Responsibilities
Transition Management
Carry out management of Electro-Mechanical transitions for South PM region

Execute the MEP/SS services transition process and HOTO (Hand Over Take Over) process for PAM sites

Establish MEP (Mechanical, Electrical, Plumbing) systems and processes for Property Management

Operations & Maintenance
Supervise and direct maintenance staff and monitor performance during transitions

Check malfunctioning equipment and determine corrective action required to restore satisfactory operating condition

Capture complete details into HOTO documentation

Manage departmental staff, including selection, scheduling, and job assignments

Client Management & Equipment Operations
Coordinate with clients to schedule equipment downtime for preventative maintenance

Monitor operation of electrical and mechanical equipment supporting facility operations during transitions

Analyze the operation of various site infrastructure systems and determine root cause of problems/malfunctions

Take corrective action as required

Agreed Technical Audits

Technical Expertise
Understand engineering design and operational aspects of Base Building and Critical Support Systems and Components

Immediately recognize system shortcomings and respond to operational and emergency situations

Training & Development
Provide training and support to expand operations staff capabilities

Demonstrate proper use and care of tools and instruments

Provide hands-on instruction in basic maintenance, safety, and troubleshooting procedures

Recommend relevant outside engineering courses for enrollment

Instill professionalism in manner and appearance

Project & Budget Management
Participate in facilities remodeling, new construction, and planning activities

Manage and monitor construction and repair projects

Plan and manage budget for appropriate control and utilization of client resources

Forecast budget for operation and maintenance of buildings and systems

Recommend and estimate facility repairs and improvements for annual budget inclusion

Documentation & Process Management
Formalize and finalize Operation/EHS Manual of the site before closing transition activity in accordance with JLL process and procedure guidelines

Facilitate finalization of service partners for new sites with JLL SCM Lead and Regional Operational Leader

Performance Objectives
Ensure all transitions happen smoothly and on time

Required Skills & Competencies
Technical qualification with transition toolkit exposure

Excellent exposure in managing transition documents

Exposure to VMS (Vendor Management System) approach

Employee Specifications
Education & Experience
Bachelor of Engineering (B.E.) Electrical full time with Property Management High Side exposure

Core Competencies
Excellent written and verbal communication skills

Strong team player

Proficient in Microsoft Office Suite

If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements below. We’re interested in getting to know you and what you bring to the table!

Personalized benefits that support personal well-being and growth:

JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health.

About JLL –

We’re JLL—a leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 102,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions. As a global Fortune 500 company, we also have an inherent responsibility to drive sustainability and corporate social responsibility. That’s why we’re committed to our purpose to shape the future of real estate for a better world. We’re using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people, and our communities.

Our core values of teamwork, ethics and excellence are also fundamental to everything we do and we’re honored to be recognized with awards for our success by organizations both globally and locally.

Creating a diverse and inclusive culture where we all feel welcomed, valued and empowered to achieve our full potential is important to who we are today and where we’re headed in the future. And we know that unique backgrounds, experiences and perspectives help us think bigger, spark innovation and succeed together.