JEP Tech & Support

A shared services organization supporting DentalEZ, Inc.

Manager, Total Rewards

The Manager, Total Rewards reports to the Senior Director, Human Resources, overseeing the design, administration, and compliance of the company's total rewards programs, including compensation structures, 401(k) plan, health and welfare benefits, and HRIS/payroll systems. This role ensures competitive and compliant programs that attract and retain top talent across multiple manufacturing sites, while managing vendor relationships and supporting HR process improvements.

Key Responsibilities

Benefits Administration

• Manage all benefit plans, including renewals, data analysis, benchmarking, coordination with consultants and carriers
• Ensure compliance with all applicable federal and state regulations (ERISA, ACA, COBRA, HIPAA, etc.); maintain all plan documents and review and approve all filings.
• Coordinate open enrollment processes, communications, and system updates.
• Resolve and/or provide guidance on escalated employee issues

401(k) Plan Administration

• Oversee plan audits, 5500 filings, and committee meetings; maintain minutes and follow-up actions.
• Manage plan documents and employee communications.
• Oversee funding; research and resolve errors at the root cause
• Partner with Fidelity and external auditors for accurate reporting and timely filings.

Compensation

• Maintain and update job structures, pay grades, and compensation policies across all business units.
• Conduct job evaluations and market pricing using Payfactors and other survey data.
• Ensure compliance with pay transparency laws and internal equity.
• Support annual pay planning, merit review, and incentive administration.
• Provide guidance to HR and management on compensation-related issues and offers.

HRIS & Payroll

• Maintain HRIS data integrity, including job titles and structural components.
• Partner with Payroll to support system projects and process improvements.
• Serve as liaison between HR, Payroll, Accounting and IT for Benefits Administration, HRIS and Payroll-related enhancements and reporting.

Qualifications

• Bachelor's degree in Human Resources, Business Administration, Finance, or related field.
• 5–8 years of progressive experience in compensation, benefits, or total rewards management.
• Manufacturing industry experience strongly preferred.
• Strong knowledge of ERISA, FLSA, ACA, and pay transparency requirements.
• Experience managing 401(k) plans, benefits renewals, and HRIS/Ben Admin/payroll systems.
• Excellent project management, communication, and vendor management skills.
• Advanced Excel and data analysis skills; familiarity with Payfactors or similar tools a plus.
• CEBS, CCP or SHRM-CP/PHR a plus

Competencies

• Analytical and detail-oriented with strong organizational skills.
• Demonstrated ability to handle confidential information with discretion.
• Strong interpersonal skills and ability to partner effectively with multi-site leadership teams.
• Continuous improvement mindset with a focus on process efficiency.

JEP Tech and Support provides equal employment opportunity to all individuals regardless of their race, color, religion, creed, national origin or ancestry, sex (including pregnancy), gender, sexual orientation, age, physical or mental disability, use of a support animal because of the handicap or disability, citizenship, past, current or prospective service in the uniformed services (veteran status), genetic information, or any other status or characteristic protected by federal, state or local law. JEP Tech and Support is a drug free workplace, candidates subject to post-offer, pre-employment drug screening