Manager - Workplace support services

About The Company

Tata Communications Redefines Connectivity with Innovation and IntelligenceDriving the next level of intelligence powered by Cloud, Mobility, Internet of Things, Collaboration, Security, Media services and Network services, we at Tata Communications are envisaging a New World of Communications

Job Description

• Responsible for maintenance and continual improvement of the workplace, including physical infrastructure, workplace support services. This is an operational role, responsible for delivering results that have a direct impact on the day-to-day business operations.
  
  

Responsibilities

• Ensuring Structural repairs and Maintenance of the properties.
• Ensure 100 % operational uptime of Office Infrastructure (Housekeeping, Cafeteria, lifts , STP)
• Coordination with Govt. Authorities for permission and license - New and Renewals.
• Responsible for preventive maintenance of the installation and servicing of building equipment.
• Operational maintenance & upkeep of buildings - Planned and breakdown.
• Management of lease agreements - timely rental payments and renewals
• Asset Management and Disposal
• Drive key Projects such as capacity upgrade planning and execution
• Implementation, continuous review, and assurance of safety protocols across workplaces
• Incident reporting, investigation and root cause analysis
• Vendor management and compliance audits
• Ensure complicompliancendor processes and other processes defined by the Finance team.
• Manager escalation regarding workplace support
• Managing & Tracking SR to Payment with monthly MIS of expenses, Opex & Capex.
  
  

Desired Skill Sets

• Civil & Plumbing qualification and experience.
• Understanding of service orientation and quality focus
• Facilitation skills, project management skills-designing travel systems, project implementation and monitoring
• Compliance & Vendor management