Margin Assurance Associate Manager

Join Us

At Vodafone, we’re not just shaping the future of connectivity for our customers – we’re shaping the future for everyone who joins our team. When you work with us, you’re part of a global mission to connect people, solve complex challenges, and create a sustainable and more inclusive world. If you want to grow your career whilst finding the perfect balance between work and life, Vodafone offers the opportunities to help you belong and make a real impact.

Role Purpose

The Margin Assurance Associate Manager is responsible for safeguarding revenue and ensuring margin integrity across Vodafone Egypt’s products and services. This role blends financial oversight, technical reconciliation, and digital innovation to proactively detect, investigate, and resolve margin leakage risks.

Key Accountabilities & Decision Ownership

Core Responsibilities

• Lead end-to-end reconciliation of transaction data across systems
• Investigate anomalies and variances exceeding thresholds, coordinating with agile squads and technical teams.
• Monitor deferred revenue
• Support SOX controls and internal audits by documenting investigations and escalations.
• Collaborate with commercial, and IT teams to address invalid trends and optimize processes.

Digital & Analytical Focus

• Leverage AI/ML models for predictive analytics and proactive risk detection.
• Automate assurance workflows using RPA and cloud-based tools.
• Develop and maintain dashboards for real-time margin insights.
• Mentor junior analysts on tools like SQL, Python, and telecom architecture.
• Participate in agile squads to support mediation, charging, and DWH development functions.

Core Competencies, Knowledge, and Experience

Education: Bachelor’s degree in Finance, Accounting, or a related field. Master’s degree or professional certification (e.g., CIMA, CPA) is a plus.

Experience:

• • Minimum 6 years in telecom or fintech assurance, with at least 2 years in a leadership or supervisory role.
  • Proven experience in Margin Assurance for Telecom, card/wallet Settlement and reconciliation operations and banking reconciliation ,processes.
  • Strong understanding of Telecom/fintech ecosystems, digital wallets, and payment gateways.
  • Hands-on experience with reconciliation tools
  • Familiarity with SOX compliance, and internal audit protocols.

Skills:

• • Advanced Excel, SQL, and data visualization tools (e.g., Power BI, Tableau).
  • Knowledge of automation platforms
  • Strong analytical, problem-solving, and communication skills.
  • Ability to work cross-functionally and manage multiple stakeholders.

Who we are

We are a leading international Telco, serving millions of customers. At Vodafone, we believe that connectivity is a force for good. If we use it for the things that really matter, it can improve people's lives and the world around us. Through our technology we empower people, connecting everyone regardless of who they are or where they live and we protect the planet, whilst helping our customers do the same.

Belonging at Vodafone isn't a concept; it's lived, breathed, and cultivated through everything we do. You'll be part of a global and diverse community, with many different minds, abilities, backgrounds and cultures. ;We're committed to increase diversity, ensure equal representation, and make Vodafone a place everyone feels safe, valued and included.

If you require any reasonable adjustments or have an accessibility request as part of your recruitment journey, for example, extended time or breaks in between online assessments, please refer to https://careers.vodafone.com/application-adjustments/ for guidance.

Together we can.