Market Manager (sales)

We are seeking an experienced Market Manager to manage existing client relationships and develop new business opportunities within assigned markets.

The role focuses on strengthening partnerships with international tour operators, identifying growth opportunities, and developing market strategies to enhance Desert Gate’s market presence and revenue.

Client Relationship Management

• Manage client accounts on a day-to-day basis, serving as the primary point of contact
• Develop and maintain strong relationships with existing and potential clients to maximize business opportunities.
• Provide consistent two-way communication between clients and internal departments to ensure seamless service delivery.
• Conduct regular meetings, sales calls, and business reviews to strengthen partnerships and align goals.

Revenue Growth & Market Development

• Be fully accountable for achieving and growing revenue within assigned key accounts.
• Identify and pursue new business opportunities in assigned markets to expand the client portfolio.
• Analyze market trends, competitor activities, and client performance to propose actionable sales strategies.
• Prepare monthly sales forecasts in coordination with the Department Head.
• Maintain up-to-date client records in the company system, ensuring accurate tracking of activities and opportunities.
• Prepare reports such as Sales Call Activities, New Accounts, and Market Performance.
• Coordinate and conduct site inspections, familiarisation (FAM) trips and client visits when required.
• Ensure client correspondence and documentation are handled promptly and professionally.