UPLANDS VILLAGE

JOB DESCRIPTION

Job title: Marketing Coordinator FLSA Status: Exempt

Position summary: Responsible for generating leads and marketing prospects for Uplands Village. Works cooperatively and respectfully with prospects, residents, coworkers, families, visitors, and strives to create a positive and pleasant environment in the marketing office. All tasks are performed in accordance with current standards, policies, guidelines, and regulations and in a safe and efficient manner.

Essential skill and experience:

• Minimum of two years experience or equivalent in Marketing, Communications, Public Relations, Journalism, and/or media.

• Ability to plan and manage multiple tasks and projects.

• Ability to work independently with high quality, diligence, and timeliness.

• Proficient reading, writing, grammar, proficient interpersonal relations, and communicative skills; auditory and visual skills; satisfactory completion of pre-employment background as required.

• Ability to be flexible and organized.

• Must coordinate with all departments to ensure effective standards.

• Time management: the ability to organize and manage multiple priorities.

• Excellent interpersonal and communication skills.

• Advance computer knowledge including Word, Excel, Canva, AI platforms, and data base management.

Preferred skills and experience:

• Minimum of 2 years’ experience in Marketing, Communications, Public Relations, Journalism, and/or media.

Reporting to this position: No direct reports

Essential duties:

10. Manages the Marketing and Sales Office for Uplands including answering telephones, greeting visitors, maintaining, and reordering supplies, maintaining general tidiness of the Marketing and Sales Office.

11. Maintains integrity of logo and branding materials

12. Assists prospects with paperwork

13. Writes and edits letters and other forms of communication as directed

14. Stay compliant with Tennessee Real Estate licensure requirements, laws, and regulations.

Essential expectations:

Organizational behaviors and standards:

• Friendly- Actively seeks opportunities to provide outstanding service to others.
• Resident Care- Consistently anticipates and meets each resident’s directed service needs.
• Caring and Compassionate- Purposefully takes the time to listen, keep prospects informed and offer empathy.
• Energetic Teamwork- Actively supports others, works with others, and makes others look good. Provides leadership that empowers other members of the team to meet the prospect’s wants and needs.
• Leadership and Professionalism- Displays pride in work and Uplands.
• Problem solving- Utilize ‘win/win’ problem solving model when attempting to solve work related problems.
• Environmental- Demonstrates safe work habits, genuinely takes pride in the appearance of the overall work area.
• Communication- Demonstrates appropriate communication related to face-to-face communication, telephone, answering calls, placing a call on hold, transferring calls, voice mail, use of speaker phone, and email.
• Commitment- Demonstrates commitment to the organization’s vision, mission and values, co-workers, and self-development.
• Diversity- Engages in interactions with an open mind while being non-judgmental and treats everyone with dignity and respect.
• Attendance- Regular and reliable attendance.
• Confidentiality- Protects confidentiality and privacy.
• Safety- Contributes to a culture of safety.

Physical demands and Work Environment: The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Physical demands: See attached physical requirements form
• Work environment: While performing the duties of this job, the employee may be required to work extended periods of time at a computer workstation. The noise level is usually moderate.

Receipt and Acknowledgement

I acknowledge and understand that:

• Receipt of the job description does not imply nor create a promise of employment, nor an employment contract of any kind, and that my employment is at-will.
• The job description provides a general summary of the position in which I am employed, that the contents of this job description are job requirements, and, at this time, I know of no limitation, which would prevent me from performing these functions with or without accommodation. I further understand that it is my responsibility to inform my supervisor at any time that I am unable to perform these functions.