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Marketplace Category Manager
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Kindly avoid applying if you have retail, FMCG, or luxury product marketplace/eCommerce experience. Only global gaming and digital gift card marketplaces experience is required.
Marketplace Category Manager
Company: Bamboo Card
Location: Dubai, United Arab Emirates
Role Overview
We are looking for a Marketplace Manager to oversee our marketplace operations, ensuring our digital gift card listings are optimized, compliant, and competitive across global platforms
Requirement
Bachelor’s degree in Business, Marketing, or a related field
5–7 years of experience in marketplace or e-commerce management, within gaming and digital e-gift card marketplaces
Strong analytical, communication, and problem-solving skills
Proven experience managing listings, pricing, and performance across multiple online platforms, especially in gaming or e-gift card environments
Proficiency in Excel and marketplace reporting tools
Ability to work in a fast-paced, tech-driven environment with cross-functional teams
Responsibilities
Manage and maintain accurate product listings across multiple global gaming and digital gift card marketplaces
Act as the main point of contact for external marketplace partners and ensure smooth day-to-day operations
Collaborate with internal teams (CS, Product, Ops, Finance) to resolve listing and order-related issues
Monitor pricing and margins, review reports, and adjust prices to stay competitive
Plan and execute promotions and ads to drive sales and visibility
Analyze product performance, identify growth opportunities, and prepare periodic reports
Investigate failed orders and coordinate timely fixes with Tech and Ops teams
Audit listings regularly to ensure data accuracy and performance consistency
Supervise Marketplace Executives, assign tasks, and provide coaching where needed
Suggest process improvements and highlight technical issues for automation and efficiency
Benefits
Escape to Paradise: 22 working days of vacation leave plus bank holidays
Total Wellness Package: Comprehensive Advance Medical and Dental Health Insurance
Invest in Your Success: USD 1,000 annual Professional Development allowance
Bond Beyond Work: Quarterly Team Socials for connection and camaraderie
Celebratory Feasts: Welcome Lunches to celebrate new team beginnings
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