Marriott Indianapolis East - Director Rooms

Join Our Team as a Director of Rooms!

As our Director of Rooms, you’re the mastermind behind smooth stays and unforgettable guest experiences. You’ll lead the charge across the Rooms Division—including Front Office, Concierge, Guest Recognition, PBX, Housekeeping, Valet Laundry, and Valet Parking—making sure every detail is dialed in. From maximizing revenue to keeping service standards sky-high, you’re the go-to for seamless operations and happy guests. If you’re a natural leader with sharp communication skills, a knack for solving problems, and a passion for hospitality, come join us and help turn great stays into lasting memories.

KEY SKILLS/RESPONSIBILITIES

• Captain of Inspiration: Guide the Rooms Division team with clarity and confidence, creating a culture where excellence and top-tier service are the norm—not the exception.
• Talent Builder Extraordinaire: Hire, train, and develop a high-performing crew. You’re all about setting people up for success and keeping operations smooth, efficient, and aligned with company standards.
• Chief Problem Solver & Connector: Tackle challenges before they become problems and keep communication flowing—whether it’s with guests, team members, or other departments. You’re the glue that keeps everything connected.
• Maestro of Order & Efficiency: Manage budgets, analyze performance, and keep everything—from staffing to systems—running like a well-oiled machine. With your tech savvy and sharp eye for detail, nothing slips through the cracks.

EDUCATION & EXPERIENCE

• High school diploma or equivalent required.
• At least 5 years of experience in a similar position
• Valid driver's license from the applicable state.
• Able to work effectively under pressure, maintaining composure while quickly evaluating situations and determining the best course of action
• A strong communicator who listens actively to understand concerns raised by coworkers and guests, and effectively conveys ideas and solutions

After an initial waiting period, those hired into full time positions are eligible for a competitive benefits package that includes the following:

• Now offering Daily Pay! Ask your Recruiter for more details
• Medical, Dental, and Vision Coverage
• Short-Term and Long-Term Disability Income
• Term Life and AD&D Insurance
• Paid Time Off
• Employee Assistance Program
• 401k Retirement Plan

PROPERTY INFORMATION:

Our premier hotel is situated just minutes away from Lucas Oil Stadium and other exciting locales. Guests can taste a variety of popular entrees at our on-site restaurant, Skylight Bistro & Bar, featuring fresh Indiana ingredients daily for breakfast and dinner. After they've treated your taste buds, visitors can head to their guest room and enjoy a comfortable bed and a high-tech flat-screen TV with premium channels and pay-per-view movies. While resting on the soft linens and plush pillows, guests can check in on social media with our high-speed Wi-Fi. During downtime, we invite out guests to get their heart racing with our modern fitness center, then make a splash in our recreational indoor pool. Our hotel also offers 26 event venues with a variety of spaces both indoor and outdoor, ideal for any occasion.

Application deadline for Colorado positions: