Mechanic | Al-Futtaim Automotive | OMASCO

Job Requisition ID: 174858

Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United Arab Emirates. Structured into five operating divisions; automotive, financial services, real estate, retail and healthcare; employing more than 35,000 employees across more than 20 countries in the Middle East, Asia and Africa, Al-Futtaim Group partners with over 200 of the world's most admired and innovative brands. Al-Futtaim Group’s entrepreneurship and relentless customer focus enables the organization to continue to grow and expand; responding to the changing needs of our customers within the societies in which we operate.

By upholding our values of respect, excellence, collaboration and integrity; Al-Futtaim Group continues to enrich the lives and aspirations of our customers each and every day

Overview Of The Role

We are seeking a skilled and dedicated Service Technician to join our Honda Service/Body Shop team in Oman. In this hands-on role, you will perform high quality service and repair work on customer vehicles, ensuring dealership standards, technical efficiency, and top-notch customer satisfaction. Your contribution will directly support workshop productivity and revenue while maintaining the highest safety and quality practices.

What You Will Do

• Carry out scheduled service and repair tasks as per Repair Orders and company standards.
• Accurately identify and report additional repair needs with cost estimates.
• Maintain and update check sheets, log sheets, and proper documentation.
• Ensure proper care, usage, and housekeeping of tools, equipment, and allocated work bay.
• Diagnose vehicle issues accurately and fix them right the first time, minimizing repeat repairs.
• Deliver productivity targets, including efficiency, punctual booking hours, and FRT sold requirements.
• Complete mandatory e-learning, on the job training, and participate in HQSP certification programs.
• Follow all workshop safety protocols, including proper PPE use, SOP compliance, and reporting of incidents.
• Attend Toolbox Talks, safety drills, and ongoing technical and safety training sessions.
• Support a culture of quality and customer engagement by ensuring zero rework and resolving concerns effectively.
• Perform additional duties as assigned by the Service Supervisor.
  
  

Required Skills To Be Successful

• 2–3 years of experience as a technician in an automotive dealership industry.
• High School, Technical School, ITI, or Diploma in Automobile Engineering.
• Strong technical skills in automotive systems, tools, and diagnostic procedures
• Ability to follow workshop manuals and Standard Operating Procedures.
  
  

About The Team

You will join a skilled and collaborative Service Department driven by quality, efficiency, and best-in-class customer service. Working closely with your Service Supervisor and fellow technicians, the team is committed to fixing vehicles right the first time, maintaining high workshop standards, and continuously growing through training, compliance, and knowledge sharing.

What Equips You For The Role

• Strong understanding of automotive repair standards and dealership processes.
• Familiarity with tools, equipment, and diagnostic systems used in modern workshops.
• Knowledge of automotive parts, safety procedures, and hazard awareness.
• Valid motor driving license.
• Attention to detail with commitment to quality and safety.
• Problem solving capability and customer centric mindset.
• Hardworking, reliable, honest, and able to work under pressure to meet deadlines.
• Basic PC literacy for logging repair records and training modules.
  
  

We’re here to provide excellent service but a little help from you can ensure a five-star candidate experience from start to finish.

Before you click “apply”: Please read the job description carefully to ensure you can confidently demonstrate why this opportunity is right for you and take the time to put together a well-crafted and personalised CV to further boost your visibility. Our global Talent Acquisition team members are all assigned to specific businesses to ensure that we make the best matches between talent and opportunities. We not only consider the requisite compatibility of skills and behaviours, but also how candidates align with our Values of Respect, Integrity, Collaboration, and Excellence.

As part of our candidate experience promise, we also want to make ourselves available to you throughout the application process. We make every effort to review and respond to every application.

Additional Internal Information:

• Reports to: Workshop Supervisor
• Band: C
  
  

Note:-

You must have been an Al-Futtaim employee for at least 18 months in order to be considered.

You must inform your HRBP in confidence of your application.

Please note that this vacancy may be advertised externally in the next week so apply without delay.