Mechanical Technician

Emirates Palace Mandarin Oriental, Abu Dhabi is looking for a Mechanical Technician to join our Engineering Team.

Are you a master of craft? Do you thrive in a team that succeeds together, demonstrating integrity and respect while acting responsibly? Do you embrace a growth mindset? We invite you to become a fan of the exceptional.

Mandarin Oriental is the award-winning owner and operator of some of the most luxurious hotels, resorts and residences located in prime destinations around the world, with a strong development pipeline. Increasingly recognized for creating some of the world’s most sought-after properties, the Group provides legendary service inspired by Asian heritage whilst representing the very cutting-edge of luxury experiences.

Emirates Palace Mandarin Oriental, Abu Dhabi is the definition of an unrivalled Arabian fantasy. From a 1.3km pristine private beach, landscaped pools and a private marina overlooking a natural bay, the hotel is located in the heart of Abu Dhabi and perfect for a once-in-a-lifetime holiday or for events and meetings that make a statement, with some of the city’s largest hotel conference centers. Emirates Palace, Abu Dhabi offers award-winning 5-star luxury hospitality and authentic local experiences with 390 luxurious rooms and suites along with award-winning culinary cuisines.

About the job

Based at the Emirates Palace Mandarin Oriental, Abu Dhabi within the Engineering Department, The Mechanical Technician is responsible for overseeing and coordinating all installation, maintenance, and repair work at the Central Plant building. The role involves managing teams of workers, assigning tasks based on daily requirements, and ensuring smooth execution of operations. Additionally, the technician is accountable for maintaining all equipment relevant to the Central Plant. The Mechanical Technician reports to the Maintenance Manager.

As a Mechanical Technician, you will be responsible for the following duties:

• Maintain and ensure proper functioning, cleanliness, and safety of all hotel engineering plant equipment including chillers, pumps, HVAC units, refrigeration, motors, plumbing, hydraulics, fire & safety systems, kitchen and laundry equipment.
• Carry out preventive and corrective maintenance, complete and update all work orders in HotSoS/IFMS before end of shift and keep accurate records and logs.
• Identify and report major repair needs, ensure availability of tools and materials, and strictly follow safety standards including Lockout/Tagout, PTW, and FLHSS compliance.
• Coordinate with other departments to ensure smooth operations and guest satisfaction, communicate effectively across shifts, and support emergency response when required.
• Provide on-the-job training, encourage skill development and multitasking within the team, and perform additional duties as assigned by the line manager.
• Adhere to hotel policies, procedures, and safety standards while consistently delivering excellent guest service with urgency, professionalism, and respect for privacy.
• Anticipate guest needs, resolve issues promptly and creatively, work collaboratively with colleagues, and go the extra mile to exceed expectations while creating memorable experiences.

As a Mechanical Technician, we expect from you:

• Previous experience in the same role in luxury property, resort experience is a plus
• Skilled in performing preventive and corrective maintenance tasks
• Strong ability to resolve engineering issues using both theoretical and practical knowledge
• Good understanding of hotel operations and general civil works
• Proficient in predictive maintenance and the use of maintenance software applications
• Capable of analyzing feedback and recommending effective remedial actions
• Fluent in English (spoken and written)

Our commitment to you

• Learning & Development. Your success is our success. We craft unique learning and development programmes for various stages in your career so that you grow, continuously.
• MOstay. When you work as hard as our colleagues do, it’s important to take time off. As a member of the #MOfamily, you can stay with us wherever you go in the world. The MOstay programme offers complimentary nights and additionally attractive rates on rooms for you and your loved ones.
• Heath & Colleague Wellness. Finding the right work-life balance is important. Your wellbeing matters to us. A variety of health benefits and wellness programmes are offered to all our colleagues, globally.
• Retirement Plans. When you show commitment to us, we reciprocate. We offer different retirement plans depending on the length of your service and your role.

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