Med Tech

The responsibilities of the MT/CG include, but are not limited to, fulfilling the company’s mission, vision, and core value statements while achieving census, revenue, and profit goals as well as building and maintaining valuable referral relationships within the senior care community. He or she is responsible for offering the highest quality of care and complying with AZDHS, county, and city regulations. The MT/CG’s vital job function is to make sure that revenue, expense, and profit goals are met continuously.

POSITION OBJECTIVES

• Ensure that company’s mission statement is successfully fulfilled
• Meet or exceed financial and census goals
• Succeed in maximizing revenue and minimizing expenses
• Foster a culture of compassion and people-focused care
• Construct positive relationships with all senior-care professionals and in the community
• Build the business for long-term success
• Protect the business from potential liabilities and risks

DUTIES AND RESPONSIBILITIES

Responsibilities include, but are not limited to, the proper medication management and essential care of the residents by working with all departments, the medical community, families, and the administrative team. The MT/CG fulfills the residents’ needs with continuity and while adhering to the company policies, state, and county regulations. He or she is involved in the proper management of med-pass techniques, MAR, and all other aspects of medication along with assisting residents with their activities of daily living (ADL’s).

Medication Management

• Provides medication administration services to the residents as determined by community policy and State regulations
  • Observe and verifies the six (6) rights of medication administration by making sure to have the right individual, medication, dose, time, route, and accurately document on specified forms and records
• Maintains proper labeling and storage of medications according to community policy and procedures
• Obtains and records resident’s vital signs (temperature, blood pressure, pulse and respiration rates), weight, as directed
• Observes resident to detect response to specific types of medications and prepares report or notifies Licensed Nurse of unexpected reactions
• Preform emergency first aid procedures when appropriate including basic first aid, CPR, Heimlich maneuver, etc.
• Miscellaneous duties as assigned by Licensed Nurse, Resident Care Director and/or Executive Director

Caregiving

• Ensure residents’ ADL needs are safely and properly performed
  • Moving (done safely in accordance with resident services plan)
  • Escorting (timely and compassionately)
  • Grooming (ensure residents are clean, comfortable and tidy daily)
  • Bathing (completed according to schedule and service plan)
  • Dressing (completed according to schedule and service plan)
  • Redirecting (meet the memory care needs of residents with proper redirection)
• Continually assess each resident’s ability to perform basic ADL skills, life management, and social skills.
• Communicate urgently your supervisor or supervising nurse anytime there is a significant change in physical, mental, or behavioral condition
• Communicate urgently with your supervisor or supervising nurse in the event of an incident and take necessary action to ensure the safety and wellbeing of the resident
• Communicate critical information in the shift-change process
• Ensure residents’ supply needs are met by either POA or company
  • POA should generally provide clothing, linens, towels, incontinent supplies, personal hygiene products, necessary medications, special food requirements, and other supplies not covered in resident’s monthly rate
• Assist supervisor with resident move-ins to be sure accommodations are as desired and care is immediately implemented
• Solicits feedback on an ongoing basis from residents and others to improve nursing and care services in the community
• Provides appropriate actions to help resolve complaints in a timely fashion
• Other duties as assigned by supervisor and Executive Director (ED)

• Ensure the overall happiness, health and safety of all residents
• Build positive family and POA relationships to ensure customer’s satisfaction
• Ensure compliance with all company, state, county, and city regulations
• Help realize that the Quality Management program is performed for best care
• Work closely with outside services (i.e. – hospice, home health, PT/OT, etc.)
• Build a positive-compassionate company culture
• Enhance impressions, professionalism, and presentation of community team
• Inspire, motivate, and be involved with the community team for optimal performance
• Build unity, loyalty and accountability among all team members
• Assess the needs of the residents in the community and implement timely solutions to ensure that each resident’s needs are being met and that their care charges are sufficient to provide uncompromised care
• Ensure that resident and family needs, requests, and complaints are addressed- Inform supervisor, in writing and verbally, of all family and resident complaints
• Actively market community and establish good referral relationships, both in general, and with the many specific groups/individuals important to the community’s success
• Participate in all required training, orientation, and meetings offered by the community
• Perform tours and handle marketing calls/visits as needed

Leadership

• Under the direction of the RCD or ED, help supervise and train new care team members, orienting them to their job duties, the residents, and the community
• Make best efforts to ensure care team members on duty are motivated to devote their best efforts to meet the needs of each resident
• Creates a positive environment, which encourages creative, positive problem solving, and overall job satisfaction for team members
• Develops a strong team culture which fosters interdepartmental cooperation
• Demonstrate exemplary attitude, work ethic, and unwavering integrity
• Be effectively involved in the ongoing marketing effort of the community
• Lead with a servant-leadership style that is inspirational, motivational, and compassionate

Customer Service

• Contribute to an incredible customer experience
• Achieve positive customer interactions
• Help team members be great with positive attitudes that treat everyone the way they would like to be treated

Dining/Culinary

• Contribute to the extraordinary dining experience of the community
  • know each resident’s dietary needs/restrictions, tastes, and preferences; work with the Culinary Experience Director (CED) and culinary team to ensure proper diet, resident’s satisfaction, resident choice, and that resident’s service plan is followed
  • Assist in the dining room during meals unless otherwise required
• Help the community provide personalized meals three times daily as well as drinks and snacks around the clock

Life Enrichment

• Enhance the wellness and activities program
  • Know each resident’s social, emotional, physical, mental, and spiritual needs and abilities to ensure each is fulfilled
• Collaborate with the Life Enrichment Director (LED) or Wellness Director (WD) to offer the residents an enjoyable living experience

Exceptional Environments

• Assist with the housekeeping, laundry, and appearance of community
  • Ensure housekeeping is done properly and timely
  • Ensure laundry is done properly and timely
• Help the community be inspirational, life enriching, and safe

FINANCIAL EXPECTATIONS

• Generate revenue to meet and exceed business goals
• Minimize expense by ensuring community team payrolls are in budget
• Minimize expense by ensuring supply expenses are in budget
• Take action to ensure company is maximizing profits and operating lean

• High school diploma or equivalent
• Must possess a current CPR/First Aid certificate and update as needed
• When required, must possess a current food handler’s card (if scheduled during resident mealtimes)
• Must have good physical and mental health
• Must possess an upbeat, positive, flexible and enthusiastic personality and be congenial with fellow team members, residents and the general public at large
• Must be honest, dependable, and exhibit unwavering integrity
• Must maintain proper hygiene
• Must be professional in dress and presentation
• Must be willing to be active and on feet during the entire work day
• Must be able to effectively communicate in standard English both verbally and in writing
• Must be capable of following oral and written instructions
• Must have the ability to use own judgment and initiate daily activities
• Must be a mature individual
• Must possess the ability to multi-task in a fast paced environment and perform a variety of tasks, often changing assignments on short notice
• Must have strong organizational skills, as well as the ability to prioritize and meet deadlines
• Must be detail and team work orientated
• Must attend required in-services/workshops to further education of skills and community requirements
• Must be drug free and submit to a urinary analysis drug screen upon hire and randomly
• Must be able to pass a criminal background check upon hire if not in possession of valid Level One Fingerprint Clearance card
• The team members shall be responsible for maintaining the integrity of American Care Concepts
• Must have the ability to lift, push or pull 40lbs or more
• Must have the ability to bend, stoop, kneel and reach
• Must be able to stand on ones’ feet for a minimum of 8 hours at a time