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Job Summary
Small private practice with MD and Therapists.
MUST BE ABLE TO MULTI-TASK. VERY FAST PACED POSITION.
Responsibilities and Duties
General Description of Day to Day Duties:
- Acts as a liaison between staff and director to ensure that quality services are provided
- Operate company multi-line telephone console, screening calls, taking messages, and returning calls
- Handling reception duties to include: check in/out clients, screening front door visitors, signing for special deliveries and pickups, and welcoming guests.
- Schedule and coordinate multiple provider appointments
- Provides daily clerical duties as required, which may include faxing and scanning copies, prepare overnight packages, and other mail services
- Prepare and modify documents including correspondence, reports, drafts, memos and emails.
- Data entry as required.
- Filing- Perform special projects and provide clerical support as directed by the Office Manager.
- Minor billing functions; Daily operations of insurance billing, Payment posting
- Verification of all Insurances; Co-Pay, Deductibles as needed
- Obtains Prior Approval for medications as needed
- Acts as resource for staff, helping to provide resolution, when they encounter patient issues such as customer complaints or patient billing discrepancies
Qualifications and Skills
- Excellent communication and customer service skills are required during interaction with both internal and external professionals of all levels on a daily basis.
- Work as a team player by assisting staff in their daily duties as needed
- Medical Office experience and Knowledge of medical terminology not required, but a plus
- Computer literate
- Experience assisting employees with day to day issues
- Prior supervisory and / or management experience helpful
- Detail and goal oriented
- Excellent interpersonal, customer service, communication and verbal skills
- Exhibit high level of confidentiality and professional behavior in all facets of work
- Ability to learn quickly and work well under pressure
- Must be able to work independently and as a team
- Ability to work beyond normal working hours, weekends and holidays as necessary.
Job Type: Full-time
Pay: $16.00 - $18.00 per hour
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