Medical Assistant
Muskegon Family Care
2201 S. Getty St.
Muskegon, MI 49444
FULL-TIME M-F 8 am- 5 pm
Muskegon Family Care is looking for a Full- Time Medical Assistant to join our Supportive & Collaborative Team. Muskegon Family Care offers a competitive benefit package including, Paid Time Off, Holiday Pay, Vendor Discounts, Tuition Reimbursement up to $1,500 annually, and a 401K- safe harbor contribution, we match 100% up to 3% employee contribution: 50% for the next 2% employee contribution.
Student Loan Forgiveness: Working for Muskegon Family Care may allow you to participate in programs that forgive the balance of qualifying student loans. Information/eligibility is available from the U.S. Department of Education.
Position Overview
Under the direct supervision of the Patient Care Manager and in collaboration with medical staff providers, the Medical Assistant directly assists in the examination and treatment of clinic patients.
Essential Duties and Responsibilities
- Prepare exam room, ensure room is clean and all needed supplies are available for the provider.
- Escorts patients to exam room, documents chief complaint, records vital signs, gathers medical history, family history, social history, and enters other relevant information in patients’ electronic health records.
- Performs medication reconciliation and reviews allergy information at every visit.
- Cleans and sterilizes instruments as needed.
- Operates electrocardiograph (EKG) machine and other clinical equipment as needed.
- Administers medication including injectable, performs routine lab tests and administers treatment as ordered by the provider and documents in the medical record.
- Anticipates the need for and performs Point of Care tests (POCT), including but not limited to CLIA waived tests like dipstick urinalysis, urine pregnancy tests, hemoglobin A1c, random blood glucose, and rapid strep tests with accuracy and communicate with provider in a timely manner.
- Assists in examination and treatment of patients under direction of Provider.
- Must have knowledge about specimen and blood collection devices.
- Administers immunizations, documents on patients’ medical records and updates the state immunization registry. Informs vaccine coordinator about vaccine inventory needs on an ongoing basis and supports inventory management.
- Completes medication prior authorizations and appropriately addresses prescription refill requests.
- Performs pre-visit planning and completes basic gaps in care.
- Communicates normal laboratory test results to patients as directed by provider.
- Maintains clean, safely equipped and adequately supplied examination room. Inventories clinical supplies and maintain desired inventory levels.
- Assures that onsite medication is not expired and expired medication is disposed of appropriately.
- Comply with all OSHA requirements and always adheres to Universal Precautions.
- Store specimens for subsequent processing and prepare specimens for transport to other laboratories. Always follow safety guidelines in accordance with the Universal Blood and Body Fluid Precautions.
- Respond to in-person, electronic, and telephone requests from providers, patients, and clinical staff.
- Clean working surfaces and disposes of biohazardous waste in accordance with MFC policy.
- Completes patient check-out process according to protocol.
- Assists Pod Leads with maintaining workflow.
- Actively works to improve practice performance on Quality incentives including but not limited to Provider Dashboard, PCMH, and Health Plan incentives.
- Regular and prompt attendance at work.
- All other duties as assigned.
Qualifications
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
Education and Licensure
- High school diploma or GED (Required).
- Registered or Certified through the AAMA or AMT as a Medical Assistant (Required).
- Computer and Medical Terminology (minimum 1 year required).
- CPR/BLS certification required within 6 months of employment.
- Experience working as a medical assistant in a clinic (minimum 6 months required).
More about Muskegon Family Care:
MFC is a Federally Qualified Health Center that aims to improve the overall health and wellness of our community by promoting the physical, emotional and spiritual well-being of our families through comprehensive healthcare and other essential services. As a community health center, we provide a range of services far greater than an ordinary doctor's office. We develop programs and services to meet the changing needs of our community, together we create a healthier community.
We commit to serving our patient's and our staff through our ICARE values of innovation, within a compassionate environment for all, providing access to the care needed and treating all with great respect, and offering education opportunities that result in healthy outcomes. We are better together. Teamwork makes the Dreamwork.