Medical Assistant

The Talent Acquisition department hires qualified candidates to fill positions which contribute to the overall strategic success of Howard University. Hiring staff “for fit” makes significant contributions to Howard University’s overall mission.

At Howard University, we prioritize well-being and professional growth.

Here is what we offer:

• Health & Wellness: Comprehensive medical, dental, and vision insurance, plus mental health support
• Work-Life Balance: PTO, paid holidays, flexible work arrangements
• Financial Wellness: Competitive salary, 403(b) with company match
• Professional Development: Ongoing training, tuition reimbursement, and career advancement paths
• Additional Perks: Wellness programs, commuter benefits, and a vibrant company culture

Join Howard University and thrive with us!

https://hr.howard.edu/benefits-wellness

BASIC FUNCTION:

The Medical Assistant III assists the Physicians, Nurse Practitioners and Nurses in the care and treatment of patients at the Female Pelvic Medicine, Reconstructive Surgery, Urogynecology Division, OBGYN Department. MA is responsible for the maintenance of examination rooms, medical/surgical supplies, and equipment. MA also serves as the liaison and champion to serve, advocate, and promote high-quality care to women with pelvic floor disorders at Howard University.

SUPERVISORY ACCOUNTABILITY:

Involves no responsibility or authority for the direction of others.

NATURE AND SCOPE:

External contacts include a variety of third-party payers, medical organizations, patients, and other healthcare personnel.

PRINCIPAL ACCOUNTABILITIES:

• Prepares patients for medical appointments, including obtaining and recording patients’ vital signs
• Prepares instruments and equipment for use in examinations and/or medical/surgical procedures.
• Assists Physicians with examinations and medical procedures
• Cleans and dresses wounds, removes sutures as requested by a Physician or any other provider
• Observes patients and reports adverse reactions to medication or treatment to medical personnel in charge
• Collects samples, taken by the physician for testing, and delivers them to the laboratory
• Cleans, disinfects, and sterilizes materials, instruments, equipment, rooms, and supplies
• Does an inventory and requests depleted or missing supplies
• Reviews patient charts for instructions regarding prescriptions, tests, and/or patient testing procedures
• Retrieves dictations, lab reports, copies of imaging studies, and correspondence
• Files and maintains orderly records.
• Prepares the patients' charts for the upcoming appointments, including obtaining copies of the relevant requested labs and imaging studies
• Follows up on lab results and imaging, obtains patient records from outside offices
• Works with the front desk or surgical scheduler to schedule patients for follow-up testing procedures
• Assists in locating and filing records
• Provides patient education and instructions as directed by the Physician
• Instructs patients in preparation for procedures and in-home care, using instruction sheets when applicable
• Answers telephone calls, takes messages, and gives routine information in accordance with established procedures
• Maintains knowledge of and complies with established policies and procedures
• Maintains work area in a neat and orderly manner
• Performs other related duties as assigned

UROGYN skills (preferred if present experience, but not necessary; need to be able to learn it)

• Voiding Trial
• Foley catheter care
• Straight catheterization
• Record POP-Q measurements
• Handling UROGYN medications
• Handling specialized UROGYN equipment.
• Monitor schedules for issues, correct problems in them
• Reminder calls to patients
• Cleaning, stocking, and equipment upkeep
• Assist in removing, cleaning, and replacing pessaries
• Order and maintain inventory of pessaries
• Cleaning, stocking, and equipment upkeep
• Assist with Urodynamics. (when needed) (There would be an opportunity to be trained in Urodynamics)
• Set up and assist with the Cystoscopy procedure. Maintain a clean and sterile environment
• Handling of US probes
• Prepare patients for UROGYN office procedures
• Follow procedure protocols and policies
• Work closely with Central Processing in handling equipment
• Collect urine samples, conduct urinalysis on every patient
• Assist the physician in following up on test results
• Setup, assist & order Botox
• Maintain insurance clearances
• Teach patients self-catheters, how to do a voiding diary, and assist in bladder installations

CORE COMPETENCIES:

• Knowledge of examination, diagnostic, and treatment room procedures
• Knowledge of Medical Terminology
• Knowledgeable in the use of CPT and ICD-9/10 code reference books
• Knowledge of common safety hazards and precautions to maintain a safe work environment
• Demonstrated skill in oral and written communications, as well as the ability to speak clearly
• Skill in assisting in a variety of treatments and medications as directed
• Skill in taking vital signs
• Skill in maintaining records and recording test results
• Skill in establishing and maintaining effective working relationships with patients, medical staff, and the public
• Ability to be detail-oriented, follow established priorities or procedures, and deliver quality customer service
• Ability to use good judgment, make sound decisions, and behave with tact, decorum, and diplomacy
• Ability to maintain quality control standards
• Ability to react calmly and effectively in emergencies
• Ability to read, understand, and respond to oral and written instructions

MINIMUM REQUIREMENTS:

• Associate’s degree in Medical Technology, Nursing, or related field, or a minimum of three (3) years related experience in a physician’s office, clinic, and/or hospital, or equivalent combination of education and experience. Certification or registration as a Medical Technology or completion of a Medical Assistant program is also required.
• 3-5 years of experience
• MA Certified
• Bilingual (English/Spanish), willing to receive medical translation certificate.

Note: This position description should not be construed to imply that these requirements are the exclusive standards of the position. Incumbents will follow any other instructions and perform any other related duties, as may be required. The university has the right to revise this position description at any time. This position description is not to be construed as a contract for employment.

Compliance Salary Range Disclosure

Expected Pay Range: $19/hr - $22/hr