Medical Assistant

Grand Junction Gastroenterology

Grand Junction, Colorado 81501

Job Description : Medical Assistant

Reports to: Clinical Supervisor

Requirements:

• Graduate of accredited High School, or equivalent
• Minimum 2 years clinical experience
• Must be able to read and communicate English language
• Basic computer skills and the ability to traverse through multiple websites to locate information or upload information
• Excellent telephone and communication skills
• Ability to interpret, adapt and apply policies and procedures
• Efficiently multitask and remain organized

Principal Duties and Responsibilities:

To perform this position successfully, the individual must be able to perform each of the following essential duties: this is not an all-inclusive list.

• Ability to work independently and in concert with patients, peers, and providers
• Utilize personal initiative and maintain a steady level of productivity. Must be a self-starter and supportive team member. Be able to identify and address problems as they present.
• Document patient contact and phone calls in the EMR. Direct phone calls appropriately. Communicate complete and accurate information to the appropriate personnel in a timely manner
• Accurate computer operation, medical record maintenance, confidentiality, and phone skills
• Assist in assessing the needs of patients, their families, and the clinic
• Manage patient flow when patients are scheduled for office visits
• Assist patients to exam rooms and aide providers as needed during examinations
• Prepare records for upcoming office visits based on office guidelines. Check for outstanding labs, x-rays, and consults/referrals. Review previous office notes to determine tests required at the time of service. Check for upcoming patient recalls and order appropriate tests based on existing recalls
• Maintains and stock examination rooms. Sanitize touched surfaces after a patient’s visit is complete. Empty trash weekly and as needed
• Obtain vital signs: blood pressure, pulse, temperature, height, and weight. Record vital signs and perform medication reconciliation
• Ensure the patient information form (PIF) is complete and accurate. Transcribe the information into the EMR
• Assist in prescribing and refilling patient medications as directed by providers
• Manage patient’s prescriptions through electronic transmission and/or faxing. Routes electronic and patient refill requests to providers in a timely manner
• Obtain prior authorizations for diagnostic procedures and medications as required
• Performance reflects knowledge in all areas of care specific to outpatient/ambulatory GI care. Have knowledge of GI anatomy and physiology. Have an understanding of the various medications used to treat GI specific conditions. Anticipate exams, recalls, diagnostic orders and/or treatment procedures
• Maintain electronic interface, route electronic test results to the ordering provider
• Accurately scan lab and radiology results in the EMR when results are not available electronically
• Update the EMR with appropriate electronic or scanned information/results
• Obtain accurate history from patients calling to report updates, new concerns, or ongoing symptoms. Return calls to patients in a timely manner. Call patients with test results as advised by the clinician
• Acknowledges patient’s rights on confidentiality issues. Always maintain patient confidentiality and follow HIPAA guidelines and regulations
• Cross train/cross coverage, as needed
• Demonstrates flexibility and minimizes non-productive time. Fill slow periods with activities that enable you to meet other needs of the office (organizing, housekeeping, assisting others etc.)

Professionally:

This position creates one of the first impressions people will get about our facility. How you look and behave matters a great deal. Be positive. Always greet patients and their families with a smile.

• Introduce yourself and be patient, courteous and helpful.
• Participates effectively as a team member in the clinic being accountable, helpful and welcoming to co-workers, providers and patients.
• Adhere to dress code, appearance is neat and clean
• Annually completes required competencies
• Report to work on time, and as scheduled with flexibility to the schedule.
• Clock in and out accurately
• Wear name tag, identification while on duty
• Attends staff meetings, annual review, and in-services as scheduled
• Represents the organization in a positive manner
• Actively participates in Quality Improvement as directed
• Comply with all standards and procedures

Job Type: Full-time

Pay: $19.50 - $24.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Flexible spending account
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Experience:

• clinical: 1 year (Required)

License/Certification:

• Medical Assistant Certification (Preferred)

Work Location: In person