Medical Assistant

Department: Clinic Support

Location: Look Lab Med Spa: Scottsdale [Arizona]

Description

Look Lab Med Spa is a fast-growing luxury aesthetic brand with locations across the U.S., specializing in injectable aesthetics, advanced regenerative treatments, and curated facial services. We are known for natural, elevated results and a patient experience rooted in our core belief: Look Good, Feel Good, Do Good.

We are seeking a highly organized, proactive, and polished Medical Assistant whose primary focus is clinic flow efficiency—keeping providers on schedule, preparing rooms, supporting injectors, and ensuring every patient has a seamless experience from start to finish.

This is NOT a traditional back-office MA role. This role is a hybrid of clinical support, high-level logistics, patient flow management, and hands-on assistance with our injectors.

Key Responsibilities

These reflect the real Look Lab workflow and the tasks that will make your injectors more efficient:

• Clinic Flow & Injector Support (Primary Function)
• Move patients through the full appointment flow smoothly and on time
• Prepare treatment rooms before each patient and turn them over quickly afterward
• Assist injectors with treatment flow, supply setup, photo capture, and patient positioning
• Anticipate provider needs to keep appointments running efficiently
• Support treatment planning by preparing face sheets, forms, and before/after photos
• Gather supplies and ensure injectors never have to stop their treatment flow
• Manage charting support tasks such as prepping templates and ensuring accuracy
• Maintain organization of back-of-house areas and clinical workstations
• Ensure injectors stay on schedule by managing room timing, patient handoff, and transitions
• Patient-Facing Duties
• Greet and escort patients to and from treatment rooms
• Prep patients: cleanse face, review pre-care steps, set expectations
• Assist with post-care education and ensure a smooth checkout pathway
• Provide warm, luxury-level patient experiences
• Support the Patient Concierge during busy times

Clinical Responsibilities
These are important but not the main focus of the role:

• Perform venipuncture with confidence
• Draw blood for PRP/PRF and prepare tubes and centrifuge
• Maintain sterile technique during all clinical tasks
• Support injectable, microneedling, and regenerative medicine workflows
• Maintain tight compliance with protocols and safety procedures
• Phlebotomy is required, but the real core is operational excellence and keeping the injector focused solely on patient care.
  
  
  
  

Required Qualifications

• Certified Medical Assistant (CMA, RMA, CCMA, or equivalent medical assisting education)
• Documented phlebotomy training (Phlebotomy certification preferred but not required)
• Strong venipuncture skills
• Experience in aesthetics, dermatology, plastic surgery, or cosmetic medicine preferred
• Exceptional organizational and multitasking skills
• Professional, warm, and luxury-service communication style
• Ability to follow detailed workflows without constant direction
• High level of integrity, reliability, and discretion
  
  
  
  

Benefits

• Employee discount on products & services
• Health, Dental and Vision Insurance
• 401(K)
• Paid time off
• Additional benefits available