Medical Assistant-2

Job Description:

Job Title: Medical Assistant II

Location: Saint Louis, Missouri

Department: CB Psychiatry Clinics

Employment Type: Full Time

Job Summary:
Join our compassionate and collaborative outpatient psychiatry team as a Medical Assistant II, where you will play a vital role in supporting individuals receiving behavioral health services. This position offers the opportunity to make a meaningful impact by assisting clients, supporting clinical staff, and helping ensure positive health outcomes. If you are detail‑oriented, patient‑focused, adaptable, and passionate about healthcare, this role allows you to work in a supportive clinical environment dedicated to quality care and respectful service.

In this role, you will assist physicians and nursing staff with patient care, support clinic and laboratory operations, perform phlebotomy and basic lab testing, and help manage scheduling, documentation, and coordination of medical services. You will also support residential and outpatient locations as assigned and collaborate closely with nursing and clinical teams.

This position offers…

Employee Assistance Program – 24/7 counseling services, legal assistance, & financial consultation for you and your household at no cost
Mileage Reimbursement – Company paid for work functions requiring travel
Employee Discounts – Hotels, Theme Parks & Attractions, College Tuition
Workplace Culture - An environment cultivating employee wellbeing, valuing each individual's humanity, and actively promoting a healthy, joyful workforce
Additional Perks & Benefits - Scroll down to bottom of this post to learn more

Key Responsibilities:

Assist physicians and nursing staff with patient care, examinations, and treatments
Prepare patients for exams by obtaining histories, verifying information, and collecting vital signs
Prepare and maintain exam, treatment, lab, and medication rooms
Perform injections, phlebotomy, and general laboratory testing as permitted by training and certification
Assist with appointment scheduling, prior authorizations, chart management, and clinic workflows
Support insurance assistance and coordination of care services
Provide accurate information to clients to support engagement in clinic services
Visit residential locations as assigned and coordinate care with Residential RN staff
Review physician orders, MARs, diet and choking precaution forms during visits
Identify additional medical training needs and communicate with the care team
Support communications with physicians, pharmacies, and medical specialists
Assist with hospital visits, discharge planning, and follow‑up medical needs
Conduct health and medical reviews as directed by leadership
Check and maintain durable medical equipment and document quarterly reviews
Accompany clients to medical appointments and advocate for their rights
Communicate health concerns to the care team and take appropriate action
Maintain schedules for client medical appointments and send reminders as needed
Provide direct care support hours to medically involved individuals when required
Maintain accurate documentation in accordance with company policies and procedures
Manage clinic supply inventory, lab refrigerator temperature logs, and injection calendars
Perform light housekeeping of clinic, lab, and medication areas
Participate in required meetings and complete other duties as assigned by nursing staff and leadership

Education, Experience, and/or Credential Qualifications:

High School diploma or equivalent required
Graduate of an accredited Medical Assistant Program or Licensed Practical Nurse in applicable state
CPR certification preferred
Phlebotomy training and prior laboratory experience preferred
Minimum of one (1) year of experience in a physician office or clinical setting preferred

Additional Qualifications:

Must have a valid driver’s license with an acceptable driving record and current auto insurance
Ability to operate calmly during crisis situations
Strong verbal and written communication skills
Ability to maintain confidentiality and follow safeguarding protocols
Ability to read, interpret, and document within electronic health record systems
Ability to adapt in a fast‑paced, changing environment
Ability to follow instructions and accept supervision

Physical Requirements

Ability to exert up to 10 pounds of force occasionally
Ability to perform repetitive hand, finger, and arm movements for typing and documentation
Ability to sit for extended periods with occasional walking or standing
Ability to meet the physical demands of a sedentary work environment

Position Perks & Benefits:

Paid time off: full-time employees receive an attractive time off package to balance your work and personal life

Employee benefits package: full-time employees receive health, dental, vision, retirement, life, & more

Top-notch training: initial, ongoing, comprehensive, and supportive

Career mobility: advancement opportunities/promoting from within

Welcoming, warm, supportive: a work culture & environment that promotes your well-being, values you as human being, and encourages your health and happiness

Brightli is on a Mission:

A mission to improve client care, reduce the financial burden of community mental health centers by sharing resources, a mission to have a larger voice in advocacy to increase access to mental health and substance user care in our communities, and a mission to evolve the behavioral health industry to better meet the needs of our clients.

As a behavioral and community mental health provider, we prioritize fostering a culture of belonging and connection within our workforce. We encourage applications from individuals with varied backgrounds and experiences, as we believe that a rich tapestry of perspectives strengthens our mission. If you are passionate about empowering local communities and creating an environment where everyone feels valued and supported, we invite you to join our mission-driven organization dedicated to cultivating an authentic workplace.

We are an Equal Employment Opportunity Employer.

Places for People is a Smoke and Tobacco Free Workplace.

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