Medical Assistant (Clinical & Administrative)

Position Summary:

The Medical Assistant (MA) plays a dual role in our infusion center, providing both clinical support and administrative assistance. This position is essential to maintaining smooth daily operations, supporting nursing staff and providers, and ensuring a positive patient experience from check-in to discharge.Clinical Responsibilities

• Room patients and obtain vital signs prior to infusion treatments
• Assist nurses and providers during infusion procedures as needed
• Perform phlebotomy and specimen processing (if trained/required)
• Monitor patients and report changes or concerns to nursing staff
• Prepare treatment rooms and maintain a clean, safe clinical environment
• Restock supplies and assist with inventory management
• Follow all infection control, safety, and HIPAA guidelines

Administrative Responsibilities:

• Greet and check in patients
• Schedule infusion appointments and coordinate follow-up visits
• Manage phone calls, patient messages
• Enter and update patient information in the electronic health record (EHR)
• Assist with documentation
• Coordinate with providers and pharmacies
• Maintain accurate records and support daily clinic workflow

Qualifications:

• Graduate of an accredited Medical Assistant program
• Current MA certification preferred (CMA, RMA, or equivalent)
• Prior experience in an infusion center, specialty clinic, or medical office preferred
• Strong organizational, multitasking, and communication skills
• Comfortable balancing clinical care with front-office and administrative duties
• CPR/BLS certification (or ability to obtain)

Work Location: In person

Pay: $20.00 - $23.00 per hour

Work Location: In person