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Medical Assistant (MA, EMT, CNA) / Patient Service Coordinator - Telehealth

Location Detail: 1025 Silas Deane Hwy Wethrsfld (10071)

Shift Detail: Monday-Friday This position is currently remote, with an expectation to transition to on‑site work at HOCC in the near future.

Start here at Hartford HealthCare and work where every moment matters!

At Hartford HealthCare Medical Group we not only take great care of our patients, we take great care of our Medical Assistants too! Our benefit options are designed so you can care for yourself and your family, just as you care for others when you are here.

Supportive environment to promote professional and interpersonal development and growth with our MA career ladder program

Tuition Reimbursement up to $5,250.00 after six months of employment and up to 40% tuition discounts with partnering institutions for colleagues AND dependents

Medical, dental and vision coverage options

Generous PTO to promote work/life balance

Employee assistance and wellness programs include a strong focus on promoting mental health

Discounts on services, products and optional coverages – movie tickets, pet insurance, travel and more!

Hartford HealthCare Medical Group is one of the largest medical practices in New England with locations throughout Connecticut and Rhode Island. Our physician led medical group enjoys an excellent reputation with patients and the medical community, offering primary care, urgent care and more than 30 different specialties.

Job Description

Provides basic clinical and clerical support in the delivery of patient care within the Medical Assistant scope of education. The Medical Assistant experiences continued training of all aspects of the Medical Assistant role.

Clinical/Administrative duties included but not limited to:

Vitals, outside medication reconciliation, outside allergy reconciliation, screenings, patient history and virtual health.
Conducts point of care testing including quality control and documentation.
Assists providers with in-house procedures as needed
Provides administrative support including but not limited to scheduling, chart prep, referrals, check in/out, prior authorizations and transportation facilitation.
Floats to other offices based on business needs.

Additional responsibilities and career advancement opportunities are available through a clinical ladder for Medical Assistants based on experience, skillsets, and certifications held.

Administrative Duties

Provides administrative support including but not limited to scheduling, chart prep, referrals, check in/out, prior authorizations and transportation facilitation.

Accurately documents and communicates interventions and measurements, and communicates appropriately to health care provider.

Covers the front desk based on business needs.

Assists in the maintenance of equipment, supplies, and a clean and safe work environment.

Checks equipment and supplies for expiration dates, electrical safety tags, intactness, and usability.

Cleans equipment and stores it in its proper place.

Reports equipment and supplies needing to be replaced or repaired to manager.

Stocks rooms, carts, cabinets, etc. as assigned.

Qualifications

Education:

Diploma from an accredited Medical Assistant program OR an active CT CNA, EMT, Paramedic or Medic Certification OR relative experience as outlined below.

Certified BLS Provider credentialed from the American Heart Association (AHA) obtained within 3 Months (90 days) of hire date or job transfer date.

All required credentials to be maintained throughout employment.

Experience:

In lieu of education requirement, at least one year of experience in direct patient care (acute or ambulatory space) may be considered.

Relevant experience or MA externship in a busy medical office preferred.

EPIC EMR experience preferred.

We take great care of careers.

With locations around the state, Hartford HealthCare offers exciting opportunities for career development and growth. Here, you are part of an organization on the cutting edge - helping to bring new technologies, breakthrough treatments and community education to countless men, women and children. We know that a thriving organization starts with thriving employees- we provide a competitive benefits program designed to ensure work/life balance. Every moment matters. And this is your moment.

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