Medical Billing – Caller (Night Shift | Onsite)

Alpha Hire Solutions | Islamabad/
Shift: Night (6:00 PM – 2:00 AM PKT)

Alpha Hire Solutions is seeking a skilled and motivated Cold Caller / Business Development Executive to join our dynamic team providing Medical Billing and related services. This is an excellent opportunity for professionals with experience in dealing with U.S.-based healthcare providers who are looking for stability, growth, and career advancement in a performance-driven environment.

Key Responsibilities

· Manage inbound and outbound calls, number of calls as communicated by the management daily to medical practices, physicians, and healthcare providers to set appointments for Lead Closers..

· Assist in generating leads from various applications/resources available under the guideline of Management.

· Consistently meet call quality, productivity, and performance targets.

· Collaborate with the designated personnel to achieve daily and monthly goals.

· · Introduce and explain the company’s medical billing services in a clear and professional manner.

· · Qualify leads by identifying needs, decision-makers, and timelines.

· · Schedule appointments or follow-ups for the sales or business development team.

· · Maintain detailed records of calls, conversations, outcomes, and lead status in CRM software.

· · Follow up with potential clients via phone or email as needed.

· · Handle initial objections and provide basic responses to common questions.

· · Stay updated on the company’s services, features, and industry trends.

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Requirements

· 2–3 years of proven experience in U.S. based medical billing, credentialing, revenue cycle management, or related healthcare services.

· Excellent verbal communication skills with a customer-centric approach.

· Strong problem-solving abilities and attention to detail.

· Ability to work effectively in a fast-paced, target-oriented environment.

· Must be available to work on-site night shift ((6:00 PM – 2:00 AM PKT)

What We Offer

· Competitive salary package with attractive performance-based incentives.

· Professional and growth-oriented workplace culture.

· Ongoing training and clear career advancement opportunities.

If you are passionate about medical billing and want to grow in a supportive yet challenging environment, we’d love to hear from you!

Job Type: Full-time

Pay: Rs70,000.00 - Rs80,000.00 per month

Work Location: In person