Medical Counselor - IVF

Location: Pune, India  Type: Full-time — On-site

Reports to: Clinical Director (IVF/ART)

Clinician who is equally strong at patient counseling and IVF clinical coordination . You’ll guide couples through the fertility journey end-to-end—education, consent, expectations, and protocol adherence—while supporting the medical team with scans, monitoring, procedures, and documentation.

Patient Education & Counseling

• Explain infertility workup, AMH/AFC findings, male factor basics, and treatment options (Ovulation induction, IUI, IVF/ICSI, cryopreservation) in clear, non-judgmental language.
• Set realistic expectations on success rates, timelines, costs, and risks (e.g., OHSS, multiple pregnancy); obtain informed consent.
• Provide ongoing psychological support; address FAQs and decision fatigue; involve couples appropriately.

Clinical & Procedural Support

• Conduct history, examination, baseline investigations review; create case summaries.
• Perform/assist follicular monitoring (TVS) , endometrial tracking, trigger timing; coordinate OPU/ET scheduling.
• Perform IUIs; assist OPU/ET under supervision if credentialed.
• Coordinate with embryology/andrology on sample timing, consents, and chain-of-custody.

Treatment Coordination & Continuity

• Build individualized treatment plans with the senior consultant; ensure adherence to protocols and medications.
• Manage cycle calendars, reminders, and escalation for non-adherence or red-flags.
• Discuss adjuvant options only per clinic protocol (e.g., endometrial interventions) with balanced, evidence-based framing.

Documentation, Quality & Compliance

• Maintain EMR accuracy (labs, scans, drugs, complications, outcomes); prepare medical summaries.
• Ensure ICMR/ART (Regulation) Act & Rules compliance: consents, registers, reporting, privacy.
• Participate in morbidity/quality meetings; contribute to SOP updates and patient education material.

Cross-Functional & Patient Experience

• Work closely with counselors, front desk, and finance to provide a seamless journey (lead → consult → cycle start → follow-up).
• Support patient support groups, webinars, and on-ground awareness events when needed.

• MBBS required; DGO/MS/DNB (ObGyn) preferred.
• 1–5 years in infertility/IVF/ART clinic; fresh ObGyns with strong counseling skills may be considered.
• Competent in transvaginal ultrasound for follicular monitoring , cycle management, and IUI.
• Excellent communication (English + Hindi/Marathi), empathy, and cultural sensitivity.

• Evidence-based, ethical counseling; simplifies medical jargon.
• Calm under pressure; meticulous with documentation and consents.
• Team player with ownership mindset; approachable and presentable.
• Comfortable with EMR/CRM, Google Workspace; basic data interpretation.

• Consult-to-cycle start rate (ethical), and drop-out reduction between consult and stimulation.
• Documentation accuracy & compliance audit pass rate.
• Patient satisfaction/NPS for counseling sessions.
• Cycle monitoring adherence (missed scan/trigger errors = 0).
• Timely closure of patient queries and follow-ups.

• Master clinic SOPs & compliance; independently run counseling + monitoring clinics.
• Standardize counseling checklists, consent flow, and post-visit summaries.
• Present one quality-improvement idea (e.g., reminder protocol, FAQ handout).

• Structured IVF training, case discussions, and mentorship.
• Modern facility and collaborative team; growth path to IVF Associate / Lead Counselor-Clinician .