Medical Office Administrator

Medical Office Manager (Medical Assistant Experience Required) – Brookfield, WI

VidaVital Medical

VidaVital Medical, a premier concierge medical practice, is expanding and opening a new location in Brookfield, Wisconsin. We are seeking an experienced, driven, and patient-focused Medical Office Manager who also brings hands-on experience as a Medical Assistant.

This is a leadership opportunity for someone who thrives in both clinical and operational roles—overseeing daily office performance while actively supporting patient care and provider workflows.

About VidaVital Medical

VidaVital Medical delivers a luxury, concierge-style healthcare experience focused on personalized wellness for men and women. Our services include hormone optimization, sexual health, medical weight loss, peptide therapy, IV therapy, and advanced biologics.

Our mission is simple: help patients feel alive again through innovative treatments, exceptional service, and individualized care.

Position Overview

The Medical Office Manager will be responsible for the overall success of the clinic, ensuring smooth daily operations, exceptional patient experiences, and strong team performance. This role requires a leader who can manage staff, optimize workflows, and step into clinical duties when needed.

Key Responsibilities Office Leadership & Operations

• Oversee daily clinic operations, staffing, and scheduling
• Ensure a high-end, concierge-level patient experience at all times
• Monitor office performance, patient flow, and efficiency
• Maintain compliance with healthcare regulations and company protocols
• Manage inventory, supplies, and vendor relationships

Team Management

• Lead, train, and support front desk and clinical staff
• Foster a positive, accountable, and performance-driven culture
• Coordinate onboarding and ongoing staff development
• Serve as the primary point of contact for operational issues

Patient Care & Clinical Support

• Assist providers with examinations and in-office procedures
• Prepare patients for treatments and ensure comfort throughout visits
• Take vitals, document medical histories, and support clinical workflows
• Step in as a Medical Assistant when needed to support operations

Front Desk & Administrative Oversight

• Oversee patient scheduling, check-in/check-out processes
• Ensure accurate and compliant use of EHR systems
• Handle escalated patient concerns with professionalism and urgency
• Support revenue cycle processes and overall office organization

Laboratory & Compliance

• Oversee lab operations, specimen collection, and inventory
• Ensure cleanliness, safety, and regulatory compliance standards
• Maintain proper documentation and reporting protocols

Qualifications

• Certified Medical Assistant (CMA) or equivalent experience required
• Prior experience as a Medical Office Manager or Clinic Lead strongly preferred
• Minimum 2+ years in a medical office or clinical setting
• Strong leadership, organizational, and problem-solving skills
• Experience with EHR systems and front office operations
• Excellent communication and patient engagement skills
• Ability to thrive in a fast-paced, high-performance environment
• Experience in hormone therapy, wellness, or concierge medicine is a plus

What We Offer

• Competitive salary + performance-based incentives
• Growth opportunities within a rapidly expanding medical organization
• A high-end, patient-focused work environment
• Monday–Friday schedule (8:00 AM – 5:00 PM)
• The opportunity to be a key leader in launching and growing a new clinic

Join the VidaVital Team

If you are a leader who can manage operations while delivering exceptional patient care, we want to hear from you.

Join VidaVital Medical in Brookfield, WI and be part of a team redefining modern healthcare through innovation, precision, and personalized care.

Pay: $24.09 - $30.00 per hour

Benefits:

• Dental insurance
• Employee discount
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Work Location: In person