Medical Office Assistant / Call Center, PT care

We are seeking a dedicated and organized Entry-Level Medical Office Assistant to join our busy medical office in Tucker, GA. The successful candidate will play a crucial role in managing incoming calls, ensuring they are processed efficiently and directed to the appropriate individuals. This position offers a dynamic work environment where you will be an integral part of our patient care team.

Responsibilities:

• Answer incoming calls in a professional and courteous manner.
• Process calls by identifying the purpose and priority and routing them to the correct individual or department.
• Take detailed messages and ensure they are delivered to the appropriate recipient promptly.
• Assist with scheduling appointments and updating patient records as necessary.
• Maintain confidentiality of patient information in accordance with HIPAA regulations.
• Perform administrative duties such as data entry, filing, and managing correspondence.

Qualifications:

• High school diploma or equivalent.
• Strong communication and interpersonal skills.
• Ability to multitask and handle a fast-paced environment.
• Basic computer skills and proficiency with office software.
• Prior experience in a medical office or call center is a plus, but not required.
• Fluency in English is required for this position. Candidates who are multilingual, especially in Spanish, Chinese, Korean, or Russian, will have an added advantage.
• CMA encouraged to apply.

Benefits:

• Competitive salary
• Health, dental, and vision insurance
• Paid time off
• Full benefits available after 90 days of employment

Job Type: Full-time

Pay: $16.50 - $19.50 per hour

Benefits:

• 401(k)
• Dental insurance
• Disability insurance
• Health insurance
• Life insurance
• Opportunities for advancement
• Paid time off
• Paid training
• Vision insurance

Ability to Commute:

• Tucker, GA 30084 (Required)

Work Location: In person