Medical Office Manager

Job Summary

We are seeking an organized, proactive, and dependable Medical Office Manager to oversee the daily operations of our clinic and help ensure an efficient, patient-centered environment. This role is ideal for someone confident in managing workflow, supporting staff and providers, solving operational issues, and keeping day-to-day clinic functions running smoothly.

The Office Manager will serve as a key liaison between staff, providers, patients, billing teams, and vendors while helping maintain strong communication, accountability, and overall clinic efficiency.

Responsibilities

• Oversee day-to-day clinic operations and staff coordination
• Manage employee and provider schedules, coverage, and workflow
• Serve as a liaison between staff, providers, patients, billers, and vendors
• Review scheduling trends, cancellations, and operational reports
• Support onboarding, training, and protocol compliance
• Monitor chart completion, documentation follow-up, and outstanding clinical tasks
• Assist with billing support, coding questions, prior authorizations, and patient account issues
• Oversee inventory tracking and supply ordering
• Maintain operational spreadsheets, reports, and administrative systems
• Identify and resolve workflow issues to improve efficiency and patient satisfaction

Experience

• Strong organizational skills and attention to detail
• Excellent communication and interpersonal skills
• Ability to multitask and prioritize in a fast-paced medical environment
• Strong problem-solving skills and ability to take initiative
• Experience coordinating staff schedules and managing day-to-day office workflow
• Comfort working with providers, clinical staff, patients, and external vendors
• Proficiency with EMR systems, scheduling platforms, email, and spreadsheets
• Experience with Athenanet preferred
• Ability to handle sensitive information with professionalism and confidentiality
• College Degree (B.S.)

Preferred Experience

• At least 2 years of experience in a medical office management, healthcare operations, or clinic leadership role
• Experience in urgent care, primary care, or other outpatient clinical settings preferred
• Familiarity with medical billing workflows, prior authorizations, insurance verification, and claim-related follow-up preferred
• Experience onboarding and training new staff preferred
• Strong knowledge of provider scheduling, chart follow-up, and clinical office workflow is strongly preferred

Pay: $65,000.00 - $75,000.00 per year

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off

Work Location: In person