Medical Office Receptionist

We are looking for a Receptionist to manage our front desk on a daily basis and to perform a variety of administrative and clerical tasks in a face paced enviroment. As a Receptionist, you will be the first point of contact for our company. Our Receptionist’s duties include offering administrative support across the organization. You will welcome patients and greet people who visit the business. You will coordinate front-desk activities, including distributing correspondence and redirecting phone calls. You will also be verifying insurance and copay information. To be successful as a Receptionist, you should have a pleasant personality, and a fast lerning ability as this is also a customer service role. You should be able to deal with emergencies in a timely and effective manner, while streamlining office operations. Multitasking and stress management skills are essential for this position. This role may require working in shifts, so flexibility is a plus. Ultimately, a Receptionist’s duties and responsibilities are to ensure the front desk welcomes patients positively, and executes all administrative tasks to the highest quality standards. Hours: M-Th 8-5pm, Fri 8-2pm

Please check our website www.drvantran.com

Responsibilities

• Greet and welcome guests as soon as they arrive at the office
• Verify Insurance through Availity and eClinicalworks
• Direct visitors to the appropriate person and office
• Answer, screen and forward incoming phone calls
• Ensure reception area is tidy and presentable, with all necessary stationery and material (e.g. pens, forms and brochures)
• Provide basic and accurate information in-person and via phone/email
• Receive, sort and distribute daily mail/deliveries
• Maintain office security by following safety procedures and controlling access via the reception desk (monitor logbook, issue visitor badges)
• Order front office supplies and keep inventory of stock
• Update calendars and schedule meetings
• Perform other clerical receptionist duties such as filing, photocopying, transcribing and faxing

Skills

• Proven work experience as a Receptionist, Front Office Representative or similar role
• Proficiency in Microsoft Office Suite
• Experince with eClinicalworks and Availity
• Hands-on experience with office equipment (e.g. fax machines and printers)
• Professional attitude and appearance
• Solid written and verbal communication skills
• Ability to be resourceful and proactive when issues arise
• Excellent organizational skills
• Multitasking and time-management skills, with the ability to prioritize tasks
• Customer service attitude
• High school degree; additional certification in Office Management is a plus

Administrative Duties:

• Scheduling
• Verification of insurance and co-pay information
• Stocking supplies
• Answering and routing phone calls
• Greeting visitors

Financial Duties:

• Processing payments
• Insurance Verification

Setting:

• Medical

Benefit Conditions:

• Waiting period may apply

This Company Describes Its Culture as:

• Detail-oriented -- quality and precision-focused
• Team-oriented -- cooperative and collaborative

Ergonomic Workspace:

• No

Typical end time:

• 5PM

Typical start time:

• 8AM

Work Remotely

• No

Job Type: Full-time

Pay: $14.00 - $18.00 per hour

Benefits:

• Health insurance
• Paid time off

Ability to Commute:

• Houston, TX 77008 (Required)

Ability to Relocate:

• Houston, TX 77008: Relocate before starting work (Required)

Work Location: In person