Medical Office Specialist

Job Summary
We are seeking a detail-oriented and organized Office Specialist to join our team. The ideal candidate will play a crucial role in providing administrative support within a medical environment, ensuring efficient operations and excellent patient service. This position requires proficiency in various medical systems and terminology, as well as strong clerical skills to manage documentation and patient interactions effectively.

Duties

• Manage patient scheduling and coordinate appointments using EHR systems such as Epic, Meditech, or Athenahealth.
• Conduct insurance verification and handle medical billing processes, including CPT coding and ICD-10 coding.
• Maintain accurate medical records and documentation review to ensure compliance with HIPAA regulations.
• Provide clerical support including filing, typing, and managing multi-line phone systems with professionalism and excellent phone etiquette.
• Assist with patient intake processes, ensuring all necessary information is collected accurately.
• Support care plan development by collaborating with healthcare providers and patients.
• Utilize Microsoft Office tools for various administrative tasks, enhancing office management efficiency.
• Engage in customer service activities to address patient inquiries and concerns effectively.
• Maintain a clean and organized front desk area while managing incoming communications.

Qualifications

• Previous experience in a medical office or clinic setting is preferred; familiarity with dental terminology is a plus.
• Proficiency in EMR systems such as eClinicalWorks or Dentrix is highly desirable.
• Strong understanding of medical terminology, including ICD-9, ICD-10, and CPT coding practices.
• Bilingual candidates are encouraged to apply for enhanced communication with diverse patient populations.
• Excellent computer skills with the ability to navigate various software applications efficiently.
• Strong organizational skills with the ability to multitask in a fast-paced environment while maintaining attention to detail.
• Prior experience in medical administrative support or as a medical receptionist is advantageous. We invite qualified candidates who are passionate about providing exceptional service in a healthcare setting to apply for this rewarding opportunity as an Office Specialist.

Job Type: Full-time

Pay: From $11.50 per hour

Work Location: In person