Medical Officer

At Mezan Group, our people are our strength — and their wellbeing is our top priority.
We are looking for a dynamic, empathetic, and detail-oriented Health Officer to join our HR Team and take charge of the health & wellbeing ecosystem for the entire Mezan Family nationwide.

If you’re passionate about supporting people, creating smooth healthcare experiences, and ensuring timely assistance during critical moments — this role is for you.

Position: Health Officer

Location: Karachi (Head Office)
Department: HR – Employee Services
Employment Type: Full-Time

What You’ll Do

As our Health Officer, you will serve as the central link between Mezan employees and the health service provider. Your responsibilities include:

✅ Manage Health Benefits for employees across Pakistan, ensuring seamless access and timely updates.
✅ Coordinate With Health Service Providers to ensure accurate policy implementation, quick resolutions, and strong service levels.
✅ Handle Medical Emergencies by guiding employees/their families, ensuring smooth admission processes, and coordinating approvals when it matters most.
✅ Manage Monthly Movements including new joiners, separated employees, card issuance, endorsements, and timely reporting of additions/deletions.
✅ Provide Support & Awareness by assisting employees with claim processes, coverage queries, and benefit clarifications.
✅ Maintain Data Accuracy through regular tracking, MIS updates, and communication with stakeholders.

Who We’re Looking For

Someone who is:

• Empathetic, patient, and service-oriented
• Organized with great attention to detail
• Able to handle urgent situations calmly
• Good at communicating with vendors and employees
• Comfortable working with data & reporting
• Experience in Health Insurance / HR Benefits Administration is preferred

Job Type: Full-time

Pay: Rs60,000.00 - Rs75,000.00 per month

Work Location: In person