Medical Officer, COE

Medical Officer

Entity: Aga Khan University

Location: Lahore

Introduction to the Aga Khan University:

The Aga Khan University is a private, international university committed to international standards of excellence in teaching, research and service. Its teaching hospital, the Aga Khan University Hospital has been accredited by the prestigious Joint Commission International for achieving the highest international healthcare standards.

As an equal opportunity employer, AKU believes in promoting a diverse and inclusive culture and is committed to adopt appropriate standards for safeguarding and promoting a respectful relationship with and between diverse workforce of its faculty, staff, trainees, volunteers, beneficiaries, wider communities, and other stakeholders with whom it works, including children and vulnerable adults and expects all employees/trainees and partners to share this commitment.

This a grant funded contractual position.

Job Roles/Responsibilities:

Provide quality patient care and diagnostics to pregnant women at the field office including enrolment of patients, serial evaluations including examinations and diagnostics, data collection, maintaining records, and provide counselling.

• Provide safe, respectful, and patient-centered primary healthcare services in line with approved clinical protocols;
• conduct basic clinical assessment, triage, and referral for patients requiring higher-level care;
• ensure infection prevention and control (IPC) practices are followed (hand hygiene, safe waste disposal, safe injection practices);
• maintain confidentiality, ethical conduct, and patient dignity at all times;
• deliver routine immunization services as per the national EPI schedule for eligible children and other target groups;
• screen every eligible child visiting the facility for missed vaccinations and counsel caregivers to complete schedules;
• ensure vaccine administration is safe and correct (right vaccine, dose, route, site, and documentation);
• support defaulter tracing and follow-up of missed children through community linkages and outreach planning;
• identify and promptly report Adverse Events Following Immunization (AEFI) as per national guidelines and support immediate management/referral when required;
• coordinate with vaccinators, LHWs, community mobilizers, and UC staff to improve immunization demand and uptake;
• deliver routine immunization services as per the national EPI schedule for eligible children and other target groups;
• screen every eligible child visiting the facility for missed vaccinations and counsel caregivers to complete schedules;
• ensure vaccine administration is safe and correct (right vaccine, dose, route, site, and documentation);
• support defaulter tracing and follow-up of missed children through community linkages and outreach planning;
• identify and promptly report Adverse Events Following Immunization (AEFI) as per national guidelines and support immediate management/referral when required;
• coordinate with vaccinators, LHWs, community mobilizers, and UC staff to improve immunization demand and uptake;
• plan, support, and monitor outreach immunization sessions in the Union Council to improve coverage in hard-to-reach and underserved areas;
• ensure sessions are conducted as scheduled, with proper microplanning and community mobilization;
• check readiness for outreach: vaccine availability, cold chain arrangements, safety boxes, registers/forms, and staff presence;
  supervise session quality: correct screening, safe injection, counseling, and accurate record-keeping;
• document session performance (coverage, missed children, stock used, issues) and provide feedback to the team;
• monitor daily activities at the health facility including staff attendance, patient flow, service continuity, and basic administrative functioning;
• ensure essential supplies, vaccines, and consumables are available and used appropriately;
• identify operational gaps (staffing, logistics, patient backlog, reporting issues) and escalate to the supervisor/program manager with practical solutions;
• participate in regular meetings and coordination with UC and district health teams;
• monitor daily activities at the health facility including staff attendance, patient flow, service continuity, and basic administrative functioning;
• ensure essential supplies, vaccines, and consumables are available and used appropriately;
• identify operational gaps (staffing, logistics, patient backlog, reporting issues) and escalate to the supervisor/program manager with practical solutions;
• participate in regular meetings and coordination with UC and district health teams;
• maintain complete, accurate, and timely documentation of services provided (OPD, immunization registers, tally sheets, stock records, referral slips);
• compile and organize facility data regularly (daily/weekly/monthly summaries) for reporting to the program and relevant government systems;
• monitor key indicators (coverage, dropouts, defaulters, session implementation, vaccine utilization) and flag data trends or inconsistencies;
• ensure data quality through cross-checking registers, tallies, and summary reports before submission;
• actively support government health campaigns (e.g., Polio, MR, outreach drives, SIAs) as assigned;
• assist in community mobilization, team coordination, session monitoring, and campaign reporting;
• ensure campaign activities align with government SOPs and maintain documentation required for verification;
• provide counseling and health education to patients/caregivers on;
• maintain coordination with facility staff, EPI staff, UC administration, community representatives, and program teams;
• share updates, challenges, and achievements in a structured way through routine reporting and meetings;
• follow organizational policies, ethics, safeguarding standards, and government health protocols;
• consistent quality primary healthcare services delivered at the facility;
• improved routine immunization coverage and reduced dropout/defaulter rates in the assigned UC;
• outreach sessions conducted regularly and monitored for quality and completeness;
• accurate, timely facility and immunization data compiled and submitted;
• active participation in government campaigns with complete documentation and compliance.

Requirements:

• MBBS;
• additional qualification at clinical side would be preferred;
• at least two years of experience;
• strong knowledge of primary healthcare service delivery (basic assessment, triage, referral);
• sound understanding of Routine Immunization / EPI schedule, eligibility, and safe administration practices;
• knowledge of AEFI identification, immediate response, and reporting procedures;
• understanding of cold chain basics and vaccine handling/safety requirements;
• familiarity with Government campaign operations (Polio, MR, SIAs) and compliance with SOPs;
• ability to conduct supportive supervision and monitoring of facility and outreach session activities;
• strong skills in data recording, compilation, cleaning, and reporting (registers, tally sheets, monthly summaries);
• good data quality checking ability (cross-verification between registers, tallies, and reports);
• ability to track and act on defaulters/dropouts through follow-up coordination and community linkages;
• strong communication and counseling skills for caregiver education and addressing vaccine hesitancy;
• competency in community engagement and mobilization for outreach and campaign support;
• working knowledge of infection prevention and control (IPC) standards and safe waste disposal;
• good coordination skills with UC staff, EPI teams, facility staff, and district/program teams;
• ability to identify gaps, problem-solve, and escalate issues appropriately with practical solutions;
• strong traits: integrity, professionalism, respect for confidentiality, accountability, and teamwork;
• ability to work under pressure during campaigns with time management and reliability;
• basic computer literacy: Excel/Word/data entry for reporting and record maintenance.

Comprehensive employment reference checks will be conducted.