Medical Receptionist

Receptionist – Dental & Dermatology Clinic

Key Responsibilities:

• Greet and welcome patients in a professional and friendly manner.
• Manage patient registration, update personal and insurance details, and maintain accurate records.
• Schedule, confirm, and reschedule patient appointments using the clinic system.
• Answer phone calls, WhatsApp, and email inquiries promptly.
• Provide patients with information about treatments, promotions, and aftercare instructions.
• Coordinate patient flow between reception, doctors, and treatment rooms.
• Handle billing, invoicing, and payment collection (cash, card, or insurance).
• Process insurance documents, pre-approvals, and claims where applicable.
• Follow up with patients to confirm attendance and ensure satisfaction after visits.
• Maintain a clean and welcoming reception area.
• Assist with administrative tasks such as preparing daily reports and supporting marketing activities.

Requirements:

• Previous experience as a Receptionist in a medical, dental, or dermatology clinic (preferred).
• Excellent communication and customer service skills.
• Proficient in MS Office and clinic management software.
• Fluent in English (Arabic or other languages is an advantage).
• Ability to multitask, stay organized, and work under pressure.
• Presentable and professional appearance.

Job Type: Full-time

Application Question(s):

• Expected Salary
• Date of joining

Experience:

• Receptionist : 2 years (Required)

Language:

• Tagalog (Preferred)
• English (Required)

Location:

• Dubai (Required)