Medical Receptionist

Medical Receptionist – Responsibilities

• Front Desk Management
• Greet and assist patients, visitors, and staff in a professional and courteous manner.
• Manage patient check-in and check-out processes efficiently.
• Appointment Coordination
• Schedule, confirm, reschedule, and cancel appointments as needed.
• Coordinate with medical staff to manage doctors’ and specialists’ calendars.
• Patient Registration
• Collect and update patient information, including demographics, medical history, and insurance details.
• Verify insurance eligibility and obtain necessary pre-authorizations.
• Communication Handling
• Answer incoming calls, respond to emails, and manage inquiries with professionalism.
• Relay accurate messages to medical staff and follow up with patients as required.
• Billing and Payments
• Process patient payments, generate invoices, and issue receipts.
• Assist patients with insurance claims and payment-related questions.
• Medical Record Management
• Maintain accurate and organized patient records, both digital and hard copy.
• Ensure confidentiality and compliance with data protection and privacy regulations.
• Administrative Support
• Prepare and manage forms, reports, and correspondence.
• Assist with ordering office supplies and maintaining inventory levels.
• Facility Coordination
• Ensure the waiting area is clean, organized, and welcoming.
• Report maintenance or safety concerns to the appropriate department.
• Compliance and Policies
• Adhere to clinic policies, procedures, and healthcare regulations.
• Participate in staff meetings, training sessions, and quality improvement initiatives.

Job Type: Full-time

Ability to commute/relocate:

• Abu Dhabi: Reliably commute or planning to relocate before starting work (Preferred)

Experience:

• Derma Services: 3 years (Preferred)
• Derma Reception: 3 years (Preferred)

Language:

• arabic (Preferred)
• english (Preferred)

Location:

• Abu Dhabi (Preferred)