Medical Receptionist

Front Desk Receptionist

Join Our Team at Puget Sound Home Health & Hospice!

We are seeking an experienced full-time Front Desk Receptionist to join our dedicated team!

Location: Full-time, in-office (No hybrid or remote)
Schedule: Monday through Friday, 8:00 AM – 5:00 PM
Wage: $20-24 an hour, DOE
Experience: Minimum of 2 years in a medical office required, preferably in a home health/hospice agency. Typing 50 words per minute.

Compensation & Benefits:

• $20–$24/hr, DOE
• Medical, dental, vision, FSA/HSA
• Paid life, AD&D, STD, LTD + voluntary plans
• PTO, sick time, holidays
• 401(k) with match
• Tuition reimbursement
• Free health concierge services
• EAP (Employee Assistance Program) and Emergency Employee Funds
• Growth opportunities & professional development
• Supportive, inclusive team culture
• Company celebrations & recognition

About Us:

At Puget Sound Home Health & Hospice, we pride ourselves on providing exceptional care and ethical business practices. Our core values, CAPLICO, guide us:

• Customer Second (Employee First!)
• Accountability
• Passion for Learning
• Love One Another
• Intelligent Risk Taking
• Celebration
• Ownership

Key Responsibilities

Administrative Duties:

• Maintain a professional and welcoming office environment for all external guests and internal staff
• Manage multi-line phone systems with professionalism and warmth while taking and relaying accurate messages
• Serve as the first point of contact for visitors including vendors, referral partners, and job candidates
• Process incoming and outgoing mail, packages, and courier deliveries
• Maintain organized filing systems for administrative, HR, and compliance-related documents
• Support leadership and clinical teams with clerical needs such as document preparation, data entry, and scheduling
• Handle office equipment such as fax machines, copiers, and computers.
• Maintain organized files, office supplies, and a tidy work environment.
• Track and reorder office and medical supplies in coordination with procurement or leadership

Required Qualifications:

• High school diploma or equivalent (GED), (associates degree or MA preferred)
• 1–2 years of administrative or front desk experience in a healthcare setting
• Proficiency with Microsoft Office Suite (Word, Outlook, Excel)
• Strong verbal and written communication skills
• Excellent organizational and time management abilities
• Professional demeanor and appearance, with a customer-service mindset
• Ability to handle sensitive information with discretion (HIPAA compliance awareness)
• Comfortable working independently and managing multiple priorities

Preferred Qualifications:

• Experience in home health, hospice, or palliative care administration
• Familiarity with EMR systems or healthcare databases
• Basic knowledge of medical terminology
• Experience coordinating interviews, onboarding, or supporting HR tasks

Learn More About Us:

• Visit our website: pugetsoundhh.com
• Follow us on Facebook: facebook.com/pugetsoundhh
• Connect with us on LinkedIn: linkedin.com/company/puget-sound-home-health

Job Type: Full-time

Pay: $20.00 - $24.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• AD&D insurance
• Dental insurance
• Dependent health insurance coverage
• Employee assistance program
• Employee discount
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid sick time
• Paid time off
• Referral program
• Retirement plan
• Tuition reimbursement
• Vision insurance

Work Location: In person