Medical Receptionist

Overview
Join our healthcare team as a Medical Receptionist, where your energetic and organized approach will be the first point of contact for patients and visitors. In this vital role, you will facilitate smooth clinic operations by managing patient intake, scheduling appointments, verifying insurance, and maintaining accurate medical records. Your positive attitude and attention to detail will help create a welcoming environment that promotes excellent patient service and efficient office management. This paid position offers an exciting opportunity to develop your skills in medical administrative support while contributing to quality healthcare delivery.

Responsibilities

• Greet patients and visitors warmly, ensuring a positive first impression
• Schedule appointments accurately using Epic electronic health record (EHR) system
• Verify insurance coverage and benefits ensuring proper billing procedures
• Manage multi-line phone systems with professional phone etiquette
• Maintain and update patient records
• Support medical office management tasks such as filing, data entry, and appointment reminders
• Ensure compliance with HIPAA regulations by safeguarding patient information and handling sensitive data responsibly
• Facilitate communication between patients and healthcare providers regarding care plans and follow-up instructions
• Perform insurance verification and pre-authorizations

Qualifications

• Experience as a Medical Receptionist or in a similar medical office role with clinic or dental experience preferred
• Strong knowledge of Epic EMR
• Excellent organizational skills with the ability to multitask in a fast-paced environment
• Exceptional communication skills with professional phone etiquette
• Knowledge of medical terminology, health information management standards, and HIPAA compliance requirements
• Previous office management or clerical experience in a healthcare setting is highly desirable
• Ability to handle sensitive information discreetly while providing outstanding patient service

Join us to be part of a dedicated team committed to delivering compassionate healthcare support. Your enthusiasm and expertise will make a meaningful difference in patients’ experiences while advancing your career in medical administration.

Pay: $14.00 - $17.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Paid time off
• Uniform allowance
• Vision insurance

Work Location: In person