Medical Receptionist

Overview
Join our dynamic healthcare team as a Medical Receptionist, where your energetic and organized approach will be the first point of contact for patients and visitors. In this vital role, you will ensure smooth clinic operations by managing patient interactions, scheduling appointments, verifying insurance, and maintaining accurate medical records. Your proactive attitude and attention to detail will contribute to delivering exceptional patient service and supporting efficient healthcare delivery. This paid position offers an exciting opportunity to grow your career in a fast-paced medical environment.

Duties

• Greet patients and visitors warmly, providing excellent customer service at the front desk
• Schedule appointments efficiently using electronic health record (EHR) systems such as Epic, Meditech, Athenahealth, or eClinicalWorks
• Verify insurance coverage and benefits, including Medicare and HIPAA compliance requirements
• Collect payments and perform medical collections when necessary, ensuring accurate documentation of transactions
• Manage phone calls using multi-line phone systems with professional phone etiquette and timely responses
• Maintain and organize medical records, ensuring confidentiality in accordance with HIPAA standards
• Review documentation for accuracy, including CPT coding, ICD-9/10 coding, and care plans to support billing processes
• Assist with intake procedures, patient check-in/out processes, and appointment confirmations
• Support medical administrative tasks such as filing, data entry, and updating patient information in EMR/EHR systems like Dentrix or Eaglesoft
• Collaborate with clinical staff to ensure seamless clinic operations and effective communication

Skills

• Strong knowledge of medical terminology, ICD coding (ICD-9/10), CPT coding, and medical billing procedures
• Experience with EMR/EHR systems including Epic, Meditech, Athenahealth, eClinicalWorks, Dentrix or Eaglesoft is highly preferred
• Proficiency in Microsoft Office Suite (Word, Excel) and typing skills for efficient data entry (including 10 key typing)
• Excellent patient service skills with a friendly demeanor and professional phone etiquette
• Ability to verify insurance benefits accurately and handle Medicaid or other insurance claims processes
• Prior clinic or dental office experience is advantageous for understanding healthcare workflows but not required
• Strong organizational skills with the ability to manage multiple tasks simultaneously in a fast-paced environment
• Knowledge of HIPAA regulations and health information management standards

This role is perfect for motivated individuals eager to make a positive impact on patient care while developing their expertise in medical office management. We are committed to supporting your professional growth through ongoing training opportunities in medical coding, billing practices, and office administration. Join us today to be part of a dedicated team that values energetic service and meticulous attention to detail!

Job Type: Full-time

Pay: $23.61 - $28.43 per hour

Benefits:

• 401(k) matching
• AD&D insurance
• Dental insurance
• Free parking
• Paid orientation
• Paid training
• Vision insurance

Work Location: In person